Venue Manager Treasury Bar & Dining InterContinental Sydney
Hotel Brand: InterContinental
Location: Australia, New South Wales, Sydney
Hotel: Sydney (SYDHA), 16 Phillip Street, 2000
Job number: 140411
The Treasury
The Treasury Bar and Lounge is a grand reinvigoration of botanical history in the sundrenched heritage backdrop of the InterContinental Sydney.
An all day and into evening escapist drinking & dining retreat right in the beating heart of Sydney.
We proudly treasure our fascinating roots and we invite guests to sit, sip, savour and share in these wonderful revelations.
Your day to day
Treasury is the lobby lounge and bar at InterContinental Sydney, offering a welcoming space for morning coffee, business meetings, long lunches, bar snacks, and late-night drinks. Operating 7 days a week from 7:00 am to midnight, it is the first food and beverage touchpoint for guests and the local community.
As Venue Manager, you will lead a team of 21 bartenders and waiters, including two assistant venue managers, with a strong focus on guest engagement. Your role is to create a warm, seamless experience, connecting with guests, anticipating their needs, and enhancing their stay through genuine hospitality.
Working closely with rooms division, concierge, and front desk, you will ensure Treasury is the heartbeat of the hotel, fostering a culture of exceptional service, teamwork, and luxury hospitality. Your ability to inspire your team, elevate guest interactions, and drive revenue will be key to success.
This role is perfect for a hands-on leader passionate about guest experience and looking to grow within a globally renowned luxury hotel.
What we need from You
- Essential for this role is 2+ years of experience leading a similar venue/dining environment
- Proven success in developing and implementing structured service delivery processes with a sustained high standard of guest service
- Proven track record of delivering venue operational effectiveness, profitability and productivity goals
- Strong organisational, written, and communication skills, with keen attention to detail and the ability to collaborate effectively across departments.
- Your background will include experience in luxury/high end venues either locally or internationally
- You will have proven experience working with and achieving brand standards at luxury or similar level
- Bachelor Degree in Hospitality or Tourism or relevant discipline highly desirable
- NSW RSA
- You must have full Australian working rights with no restrictions, there is no sponsorship for this role.
What we offer
You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey
- Competitive salary and great team benefits
- Paid birthday leave, enhanced parental leave, and proactive health days
- Some of the best employee discounts across our IHG Hotels for accommodation, food and beverage
- An immense employee discounts platform for all your favourite brands and retailers
We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too. Start your journey with us today and let's #InspireIncredible
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.