Supv Housekeeping
Hotel Brand: IHG Army Hotels
Location: United States, Georgia, Fort Benning
Hotel: MA - Abrams Hall (ZYBEA), 7350 Ingersoll St, Bldg 1670, 31905
Job number: 164474
We are seeking a proactive Housekeeping Supervisor to support the Executive Housekeeper in delivering clean, comfortable, and well-maintained spaces for our guests. This role inspects guest rooms, suites and public areas, trains and coaches staff, helps schedule shifts, and steps in to perform housekeeping duties as needed. The ideal candidate is detail-oriented, organized, and customer-focused.
Key Responsibilities:
- Assist with scheduling and room assignments to ensure adequate coverage and efficient operations.
- Inspect guest rooms, suites, public areas, storage rooms, and room attendant carts for cleanliness, maintenance needs, supplies, and overall presentation.
- Advise and train staff on corrective actions for deficiencies; provide retraining as needed to maintain standards.
- Monitor staff performance and recommend disciplinary action per company policy; escalate potentially serious issues to management.
- Respond to guest complaints and special requests; ensure corrective actions are taken to achieve complete guest satisfaction.
- Control expenses and minimize waste while maintaining quality standards.
- Complete required paperwork and closing duties (supply requisitions, maintenance requests, log books, lost & found logs, etc.).
- Promote teamwork and coordinate daily with other departments to deliver a seamless guest experience.
- Perform housekeeping duties as required, including making beds, vacuuming, and deep-cleaning projects.
- Adhere to and enforce safety and cleanliness standards; report maintenance issues promptly.
- Other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- 1–2 years of housekeeping experience in a hotel environment preferred; supervisory experience a plus.
- Strong verbal and written English communication skills.
- Ability to lift up to 50 lbs and push/pull approximately 200 lbs.
- Frequent standing, walking, bending, stooping, kneeling, and handling of equipment.
- Flexibility to work nights, weekends, and holidays as required.
- This position pay rate is $19.30
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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