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(Senior) Sales Manager (资深)销售经理


Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Beijing, Tongxiang

Hotel: Wuzhen (TVXQR), NO.1 Qingzhen Road, Wuzhen Town, 314501

Job number: 111216


The will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. 


Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.


Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance    guest experience.

Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.

Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.


安排酒店会议及业务团队活动,与其它酒店级部门进行协调,共同完成销售部门同潜在客户达成的协议   所规定的各项服务。

Degree or Diploma, and 2 – 5 years of relevant experience in meeting planning in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation.

Expected to possess the following skills:

·         Good communication and negotiation skills

·         Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required

·         Strong organisational skills required to maintain electronic and paper filing systems

·         Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports

·         Excellent PC skills (including MS Office)






·         良好的沟通和谈判能力。

·         积极主动、吃苦耐劳、愿意承担义务,按照要求完成任务和工作。

·         在电子文书方面具有高水平的组织能力。

·         能够运用口头和书面的方式清楚有效地获得并传达信息给客户、技术员、酒店管理层、同事,同时制作成报表。

·         出色的计算机操作能力(包括办公软件)

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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