(Senior) Sales Manager （资深）销售经理
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Beijing, Tongxiang
Hotel: Wuzhen (TVXQR), NO.1 Qingzhen Road, Wuzhen Town, 314501
Job number: 111216
The will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel.
Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.
Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.
Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
Degree or Diploma, and 2 – 5 years of relevant experience in meeting planning in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation.
Expected to possess the following skills:
· Good communication and negotiation skills
· Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required
· Strong organisational skills required to maintain electronic and paper filing systems
· Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
· Excellent PC skills (including MS Office)
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