Sales Coordinator - Hotel Indigo Old Town Alexandria
Hotel Brand: Hotel Indigo
Location: United States, Virginia, Alexandria
Hotel: Old Town Alexandria (AXEIN), 220 South Union Street, 22314
Job number: 143221
About the Sales Coordinator position
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Sales Coordinator who can make transactions feel seamless, and ensure optimum service to guests, visitors and support to other departments.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Responding to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements and regularly following up with clients to maintain accurate and updated information.
- Promoting teamwork and quality service through daily communication and coordination with other departments.
- Coordinating details with other departments such as VIP amenities, special requests, or other service needs or special handling.
- Resolving requests and/or complaints to the satisfaction of the guest.
- Performing administrative duties such as typing proposals, letters, contracts, etc.
- Distributing BEOs and reports to other departments
What we need from you
- Communication skills - guests will look for you to be easy to talk to
- Your problem-solving skills will turn issues into opportunities
- Fluency in the local language - extra language skills helpful but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
The hourly pay range for this role is $20.00 to $25.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees
Who we are
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
