Rooms Division Manager

About us 

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

Start 2025 with an exhilarating new chapter in your career at Auckland’s leading luxury hotel. InterContinental Auckland is a beacon of sophistication and hospitality, and we are seeking a passionate and visionary Rooms Division Manager to lead our exceptional team. 

As Rooms Division Manager, you will be at the core of delivering unparalleled guest experiences. You will oversee our Front Office, Club InterContinental, and Concierge departments, crafting seamless, world-class moments for every guest. With a commitment to innovation and excellence, you will ensure every detail is perfect, every interaction is meaningful, and every stay is unforgettable.

Explore your journey ahead 

• Inspire & Lead: Motivate and develop a high-performing team to deliver exceptional guest experiences.
• Drive Success: Boost revenue, optimise financial performance, and implement creative upselling strategies.
• Elevate Guest Experiences: Ensure every touchpoint is flawless, with personalised touches that delight.
• Be a Brand Ambassador: Build strong relationships with guests, partners and your team.
• Maintain Excellence: Oversee public areas and front-of-house spaces, ensuring the highest luxury standards.

What we are looking for 

• Proven leadership experience in a luxury hotel environment.
• Passion for hospitality and a drive to create memorable guest experiences.
• Strong financial acumen and a talent for achieving ambitious goals.
• Exceptional interpersonal skills and the ability to inspire a diverse team.
• A focus on excellence and an eye for detail.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.