Room Attendant

Our mission is to be the best organization so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

But above all you will have space to:

Be Yourself! We will support you to be the best version of yourself within your professional and personal life.

Lead Yourself! Empowerment is the key and we want to see you thrive. We want you lead your career and we will provide you the tools and knowledge to help you get there. Whether you want to become a Departmental trainer, gain Leadership Skills or the next General Manager.

Make it count! Every small or big milestone will be rewarded and celebrated a memorable experience.

Because what you do matters. You matter!    

Regarding the role and responsibilities, you will need to perform the followings;

• You’ll make sure our rooms and residences are always at their best - we have standards and follow IHG way of Clean 5-S programme - but it’s down to you to make that room special and memorable for guests. 
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example 
• Keep your supervisor updated on room service progress and alert them to any repairs needed. 
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed  
• Be organised - keep on top of supplies and amenities and always try to minimise waste.  
• Reunite items with owners – and log any lost and found property
• Look smart – wear your uniform with pride   
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done 
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping 
• Report, turn in, and/or log all lost and found items according to established procedures 
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. 
• May regularly assist with deep cleaning projects. 
• May have turndown duties 
• May assist with other duties as assigned such as public area cleaning, laundry attending etc.
• It’s a physical role and you’ll be on your feet most of the day, so fitness is important. 
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects 
• You’ll might need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic maths skills  
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.