Reservations Agent @ Hotel Indigo Dubai Downtown
Hotel Brand: Hotel Indigo
Location: United Arab Emirates
Hotel: Dubai Downtown (DXBBP), Marasi Drive, Business Bay
Job number: 102587
In a nutshell, as Reservations Agent, you will complete all reservations in a timely fashion whilst providing a high standard of customer service to all callers.
You will negotiate with callers on an alternative rate if rate resistance is shown and cross-refer to alternate property if requested hotel is full. You will ensure that all sales principles are used for every call handled. You will also work to exceed set individual targets for every call handled and deal with any difficult callers with a calm and professional approach.
You will communicate with the Team Manager as necessary on any reservation issues that need attention or assistance.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.