On Call Banquet Server - InterContinental Washington D.C - The Wharf
Hotel Brand: InterContinental
Location: United States, DC, Washington
Hotel: Washington D.C. - The Wharf (WASHC), 801 Wharf Street SW, 20024
Job number: 116495
Duties and Responsibilities
FINANCIAL RETURNS
- Properly store all reusable goods.
PEOPLE
- Perform pre- and post-shift side work; set-up, condiments, etc.
GUEST EXPERIENCE
- Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
- Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
RESPONSIBLE BUSINESS
- Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
- Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.
QUALIFICATIONS AND REQUIREMENTS
Basic reading and writing. Food service experience with general knowledge of banquet operations.
This job requires ability to perform the following:
- Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
- Moving about the function areas.
- Bending, stooping, kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Mathematical skills, including basic math are used frequently.
- May be required to work nights, weekends, and/or holidays.
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Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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