Manager, Luxury & Lifestyle Americas, Restaurant, Bars & Events
Hotel Brand:
Location: United States, Georgia, Atlanta
Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346
Job number: 142546
Develop, implement and manage innovative Restaurant, Bar and Event programs, concepts and standards for the Luxury and Lifestyle brands. Participate as critical advisor to owners and operators in new hotel openings and conversions while providing subject matter expertise and consult on pre-openings, new opening critical path milestones, brand standards manuals, OS&E and FF&E selection, recruitment, product sourcing and budgeting. Drive hotel performance as the primary resource for high level specialized/technical knowledge of the Luxury & Lifestyle guest experience and hotel operations.
Your day to day
- Perform research and data analysis on external market, internal programs, competitive set, relevant market pricing for F&B products, or economic factors affecting F&B. Prepare reports or presentations summarizing this data, and make recommendations to senior leaders for new programs or changes to existing programs based on findings and trends. This includes the management of 3rd party consultancy agencies.
- Develop bespoke and branded restaurant concepts and initiatives for the assigned luxury brands, including development, designing equipment, food specs & testing, and staffing models to enhance the financial and operational performance of the luxury & lifestyle restaurant and bars, as well as other F&B departments (banquets, in-room dining, mini-bars, club lounge, catering) in the respective region.
- Conduct and lead special projects in various F&B program areas. Examples include developing tools for new F&B initiatives, tracking success metrics and preparing P&L forecasts for new restaurant openings, etc.
- Will collaborate with Director leading ownership/management company R&B immersion and kick-off meetings and enhancing current concept development process for franchised Indigo projects
- Will collaborate with Director leading ownership/management company R&B immersion and kick-off meetings for franchised projects for all other L&L brands and continuing to facilitate current R&B concept development process
- Will act as primary point of contact for ownership and management companies for all of the above post-opening
- Will collaborate with Director on all Indigo R&B brand initiatives including core concept development and deployment
- Will collaborate with Director on ownership R&B immersions and kick-off meetings for all MLAC projects (managed and franchise)
- Will act as primary point of contact for all managed MLAC projects
- Will manage/facilitate approval process for all 3rd party concepted or 3rd party operated properties for LLA portfolio + Hotel Indigo
What we need from you
- Bachelor's Degree in Hotel Management, Human Resources, or a relevant field of work, or an equivalent combination of education and work related experience.
- 5 to 7 years of luxury & lifestyle F&B operations experience within a 5 diamond/star luxury environment in addition to free standing and lifestyle restaurant operation. Experience in hotel operations (as GM, F&B Director, or other multi-unit hotel management) preferred, with demonstrated mastery of financial, statistical, business knowledge and understanding of multiple disciplines/processes related to this position.
- Thorough understanding of hotel and/or F&B programs within a luxury and lifestyle segment.
- Thorough understanding of concept-forward F&B operations including but not limited to Banquet operations, restaurant operations, room service, mini-bar, club lounge and bar operations.
- Project management experience from conception to implementation.
- Effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Must be able to articulate F&B, business and culinary terms
- Demonstrated expertise in operations, product/quality, service, F&B and people tools/processes
- Financial and business analysis skills, and demonstrated ability to analyze operating, forecast, and budget information.
- Excellent computer skills to include Microsoft Office (Excel, PowerPoint, and Word) and relational databases.
- Property Operating System knowledge /skills to include, Micros, Bartech, Domestic, Delphi, Fidelio FO and S&C, Avero and Opera FO strongly preferred.
Travel – up to 25%
Location – Atlanta, GA; Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $58,834.00 to $115,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
