Manager Loyalty Performance & Strategy,IMEA
Hotel Brand:
Location: India, Gurgaon
Hotel: Corp Delhi/Gurgaon, 11th Floor, Building No. 10, Tower C, DLF Cyber City, DLF Phase II, 122002
Job number: 143200
Role Purpose
Manage and execute the implementation of global, regional and multi-branded experiential activations that drive awareness of the IHG brand and favorability among members and consumers.
Key Accountabilities
- Manage and execute small- to large-scale partnership/sponsorship initiatives and ensure the activations are consistent with established brand standards and meets stakeholder and business objectives.
- Prepare internal management reports such as weekly project plans status report; time reporting against projects (if applicable,) meeting minutes, agendas and project plans.
- Provide internal and external stakeholders with detailed business requirements and all supporting documentation, such as scope documents, business justification and ROI impact in order to ensure requests meet the business objectives.
- Collaborate with the all regions to incorporate global requirements and meet global needs.
- Review detailed designs/briefs produced by internal and external agencies.
- Coordinate with hotels and regional teams whose areas of operation may be impacted. Coordinate development of measurement criteria for any new activations to ensure successful implementation of the experience(s)
Key Skills & Experiences
Education
- Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience
Experience
- 6-8 years progressive work-related experience in partnership marketing or partnership activation with demonstrated proficiency and understanding in one or more functions related to the position including multiple project management disciplines/processes related to the position.
Technical Skills and Knowledge
- Demonstrated project management experience in organizing, planning and executing small- to large-scale projects from conception through implementation and ability to translate strategic business objectives into successfully implemented activations.
- Excellent verbal and written communication skills for the purpose of providing and presenting information to stakeholders, vendors, management and staff
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
