Maintenance Agent - Six Senses Residences Courchevel

As Maintenance Agent, I fully comprehend the vision of Six Senses Spa Residences Courchevel to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.

I will fully embrace and safeguard the overall Wellness philosophy, concepts and programs such as Sleep with Six Senses and Grow with Six Senses. I will ensure that all wellness brand initiatives are fully embraced, and I will participate regularly in our Mission Wellness activities. 

Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging. I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.

In this role, I will support the Maintenance Supervisor for the efficient operation of the Maintenance department to provide exceptional products and services within brand operating standards. 

A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself in line with brand and statutory requirements.  

In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.  

Interaction and communications within Maintenance and other departments are clear and effectively maintained to support the smooth running of the resort. I will perform any additional duties given to me by Maintenance Supervisor.  

I will perform the following relevant tasks for this role:  

• Carries out maintenance of structural wooden fixtures of buildings as per the scheduled maintenance program and preventive maintenance program. 
• Carries out painting maintenance requests when required. 
• Maintains the rainwater gutters in all the buildings. 
• Conducts basic maintenance tasks in and around the residences and apartments as required.
• Maintains working area and makes sure that all working areas remain clean at all times. 
• Using personal safety wares for your own personal safety during working. 
• Maintains and re-lamps all lamps in the residences, including socket repair and replacement. 
• Responds to all guest complaints regarding the maintenance of their room or public areas in a timely manner. 
• Performs preventive maintenance in guest apartments and public areas. 
• Assists on all plumbing stoppages. 
• Assists guests with special requests such as opening luggage when keys are lost. 
• Unplugs toilets and changes out valves and valve seats. 
• Conducts Pool Plant maintenance as per Spa and Maintenance management instructions
• Responds to work request or apartment inspection reports submitted by other departments. 
• Responds to all emergency conditions such as fires, power failures, etc. 

To execute the position of Maintenance agent, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum Secondary School completion and minimum of one year’s experience in similar role. 

I am a personally involved, visible and proactive host with excellent organizational skills. I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer and I have experience and I am able to work in a cross-cultural environment positively. 

Technical skills include the ability to analyze and design projects of limited complexity and scope. Paint application for various paint, varnish, and stain knowledge to interior and/or exterior surfaces as well as removal including spray painting.  Basic mechanical skills are mandatory. I have thorough knowledge of safety procedures and legal regulations and guidelines as well as confident with numerical scales in geometric shapes, patterns and ability to interpret them correctly. 

I have a basic command of written and spoken English and French. I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.