Human Resources Officer

At InterContinental Sorrento Mornington Peninsula, we are dedicated to fostering a dynamic and inclusive workplace that empowers our employees to thrive. We pride ourselves on delivering exceptional guest experiences while nurturing a positive team culture. We are looking for an enthusiastic Human Resources Officer to join our team and lead our human resources initiatives. 

This is an exciting opportunity for a high-potential HR professional looking to develop their career in human resources. In this role, you will support a wide range of HR activities, from recruitment and onboarding to employee engagement and performance management. You will work closely with the senior leadership to enhance our HR practices and contribute to a thriving workplace. 

Key Responsibilities: 

• Recruitment & Onboarding: oversee the recruitment process, collaborating with department heads to identify staffing needs and ensuring a seamless onboarding experience for new hires. 
• Performance Management: Lead the performance review process, providing guidance to managers on effective evaluation and development practices. 
• Employee Engagement: Develop initiatives to enhance employee satisfaction and promote a positive workplace culture, including conducting surveys and implementing feedback mechanisms. 
• Training & Development: Identify training needs and coordinate learning opportunities to support employee growth and development. 
• Policy Development: Review and update HR policies to ensure compliance with relevant legislation and alignment with organizational goals. 
• HR Administration: Maintain accurate employee records and oversee HR administration processes, ensuring confidentiality and compliance. 
• Health & Safety: Champion workplace health and safety initiatives and ensure a safe working environment for all employees. 

What We’re Looking For: 

• A bachelor's degree in human resources, Business Administration, Psychology, or a related field. 
• 1+ years of experience in human resources, experience in the hotel industry advantageous. 
• Knowledge of employment law and experience with Award interpretation. Experience with Hospitality Industry General Agreement (HIGA) advantageous. 
• Strong interpersonal and communication skills, with the ability to engage effectively with employees at all levels. 
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities. 
• Proficiency in HR software and Microsoft Office Suite. 
• A proactive, results-oriented mindset and a passion for fostering a positive workplace culture. 

How do I deliver this?  

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels  

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests  
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay  
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs  
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner  

What we offer  

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. 

 You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.  

Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.