Front Office Specialist | Crowne Plaza Auckland

About Us  

Crowne Plaza Auckland is located in the heart of Auckland CBD. Our 4.5-star hotel is currently looking for Front Office Specialist to join our friendly and professional team within our Front Office team. 

Duties & Responsibilities:  

• Be the face of the hotel! you will provide guests with friendly and efficient service related to arrival, departure and any guest queries using our Property Management System, Opera
• Follow procedures for cash and security on front desk
• Work alongside with other departments such as Housekeeping, Maintenance and Reservations to ensure a smooth flow of the operations 

  To be successful in this position you will:

• Previous customer service experience will be advantageous.   
• Strong computer skills, including but not limited to - Microsoft Office and Front Office systems   
• Must speak fluent English with Excellent written and verbal communication skills  
• Problem-solving skills
• Strong attention to detail  

What we offer :

• Free meals whilst on duty; 
• Enhanced parental leave;  
• Free and discounted hotel stays for you & your family
• Proactive health days;  
• Free meals whilst on duty;  
• Discounted car parking in the CBD
• Paid birthday leave;

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

Please note that we will only consider candidates who can prove their valid rights to live and work in New Zealand.