Franchise Hotel - Sales & Marketing

About Us

110 Room Holiday Inn Express - 4 years old

We have an exceptional property with very high scores in customer satisfaction in a great location. 

Your day to day

Full job description

 We are looking for a hard-working, passionate sales professional to build sales in the hotel market. 

Hotel Sales Manager Duties and Responsibilities:

~Drive group account sales for the hotel, aligning with business strategies to set and achieve sales goals.

~Identify new business opportunities and enhance sales to meet revenue targets.

~Represent the hotel at various events and exhibitions to promote brand awareness and attract potential clients.

~Conduct daily sales calls, both internally and externally, and organize site inspections to secure new business deals.

~Ensure prompt and professional communication with clients, maintaining long-term business relationships.

~Provide exceptional service to customers, addressing their needs and inquiries promptly and effectively.

~Manage the operational aspects of secured business, including proposal generation, contract writing, and customer correspondence.

~Collaborate with the Revenue Manager to negotiate rates that align with the hotel's financial objectives.

~Foster teamwork with the front office team to ensure cohesive efforts in achieving shared goals.

~Attend department and hotel meetings as required to stay updated on business strategies and initiatives.

~Target potential key accounts and cultivate relationships within the community to expand the customer base.

~Acquire and develop new business accounts, preparing comprehensive sales proposals for clients.

~Follow up promptly on all business leads, aiming for a 24-hour response time to clients.

**Prerequisites: **

~Demonstrated pride in work and attention to detail.

~Empathy towards customers and colleagues, with a focus on delivering exceptional service.

**Skills:**

Proficient in computer skills, with experience using hotel sales systems.

**Experience:**

2 yrs prior experience in  hotel sales industry

Salary is based on experience, performance with the ability to drive revenue 

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate if needed: 

• Fort Smith, Arkansas 72903

Work Location: In person

What we need from you

Resume 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.