F&B Outlet Manager

At Holiday inn, we want our guests to feel successful and energized, which means we need you to:

•  Create energy by being upbeat, fun loving and surprising and delighting our guests

•  Act and look the part by being clever, professional and setting a positive example

•  Know your guests by being thoughtful, adapting your approach and building   connections with them

•  Make it happen by being perceptive, finding a way to say ‘yes’ and taking ownership

FINANCIAL RETURNS:

•  Participate in the preparation of the annual departmental operating budget and   financial plans. Monitor budget and control expenses with a focus on food,   beverage, and labor   costs.

•  Actively pursue cost saving measures

•  Liaise with Sales Manager during tender process to obtain new accounts; Food   and Beverage specific

•  Manage wage and beverage cost

PEOPLE:

•  Works with Superior on manpower planning and management needs

•  Works with Superior in the preparation and management of the Department’s   budget

•  Perform any other duties which may be assigned by the management from time to   time

•  Encourage and motivate staff to provide optimum service during all shifts

GUEST EXPERIENCE:

•  Share recommendations and guest comments to Chef and Food and Beverage   Manager to reflect current customer profile