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Commercial Tools & Solutions Manager – Groups & Meetings

Hotel Brand:
Location: China, Shanghai, Shanghai

Hotel: Corp Shanghai, 2nd Floor, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, Pudong District, 200120

Job number: 141842

2482x804-channelsales
2482x804-channelsales

Being the Center of Excellence facing partners in Group management including but not limited to B2B MICE Partners and IHG direct Meeting products driving overall leads traffic, while improving hotel overall leads conversion % by deeply understanding the ways of handling business across IHG and competitors. Setting strategies and tactics based on insight and data based on key priorities 

Your day to day

  • Lead strategic optimization of existing MICE platforms/partnerships and identify new opportunities for the purpose of gaining market share and revenue.
  • New MICE partnership development  
  • IHG G&M book direct enablement across platforms and hotel PMS connectivity meeting customer need, while enlarging enterprise contribution
  • Own hotel end to end offer/promotion implementation, and daily maintenance.
  • IHG G&M system/tools enhancement based on business requirement.
  • G&M Offer/promotion design and implementation, by working with IHG Sales, Loyalty, Commercial Performance and Operations team to conclude relevant offers by brands, destination underpin varies seasonality.
  • Provide critical inputs and enable Sales leadership in the development of industry strategy, insight feeding and expand manage accounts MICE penetration.
  • Leading G&M related initiatives/projects that innovates efficiency and own cost.

What we need from you

Qualifications:

Minimum 5 years’ experience in implementation/Product management/BD/Operation functions in MICE industry, a well exposure across functions would be preferred.

Experience in company’s MICE Management/HR/Consulting or hospitality industry will be a plus.

Requirements:

  • In-depth knowledge of MICE Management industry, including but not limited to behavior policy and standard, event end-to-end process, PCO market including event purchasing and fulfillment and experience.
  • Logical thinking, strong learning ability, first-class execution, passion in hospitality industry. Display an understanding of market trends as well as both customer and partner’s needs.
  • Ability to develop strong relationships with business partner’s senior management with effective communication and negotiation skills.
  • Good in project management and implementation. Ability to priorities work and initiative to introduce and improve processes.
  • Flexible working approach. Ability to priorities work and initiative to introduce and improve processes.  
  • Effective communication, confident presentation, and interpersonal skills.

 

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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