Cluster Sales Manager

About us
Welcome to Kimpton Shinjuku Tokyo, the luxury lifestyle hotel in the heart of Shinjuku. Inspired by New York’s vibrant art and fashion scene, our hotel offers a serene oasis amidst the bustling city. The hotel features 130 beautifully appointed guest rooms, 3 locally loved restaurants and bars, 4 event venues in style. Like the best galleries, there is always something new to see and experience at this hotel.

Refined and elegant as the city itself, The Strings by InterContinental Tokyo is the perfect way to experience the beauty of the Japanese capital. This intimate hotel, high above the city, offers high-end comfort and easy access to the city’s most popular destinations. Experience life “in score,” with service and spaces that resonate like a perfectly struck chord.

What's the Job

-Work with your team to win Corporate, Leisure and MICE business.

-Develop sales action plans which accurately interpret the objectives of the business for all market segments and your direct reports namely Corporate, Leisure and MICE.

-Driving the sales team to achieve and surpass their yearly targets that will bet set by you and in conjunction with the Assistant Director of Sales & Director of Sales.

-Manage the annual budget of the sales team.

-Make personal sales calls to appropriate customers to solicit and manage business in all key market segments.

-Evaluate the performance of the Department Personnel. Administrate a personal development program within own department to provide well trained employees at all levels and permit advancement for those qualified and interested in improving their positions.

-Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.

-Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.

-Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

What we need from you 

-Luxury Hotel sales experience in Tokyo (not mandatory) 

-Native or Business level Japanese. Intermediate level of English if possible.

-Experience with Delphi is preferred.

-more than 3 years of sales role experience OR work experience in hotel industry (mandatory)