Housekeeping Supervisor (Only Locals)

Supervise the cleaning and servicing of guest rooms and public areas to ensure the highest standards of cleanliness and presentation.

Conduct regular room and public area inspections to ensure everything is clean, well-maintained, and in good condition.

Ensure guest requests, VIP arrangements, and special requirements are handled promptly.

Respond professionally to guest concerns and coordinate with relevant departments to resolve issues.

Ensure housekeeping services consistently meet hotel standards and guest expectations.

Supervise daily housekeeping activities and assign tasks according to hotel occupancy and operational needs.

Monitor team performance and ensure all duties are completed efficiently and on time.

Coach and train colleagues to improve performance and maintain service standards.

Ensure team members follow hotel policies, safety procedures, and grooming standards.

Support the team during busy periods and assist with deep-cleaning activities when required.

Monitor the use of housekeeping supplies, amenities, linen, and equipment to control costs and minimize waste.

Maintain appropriate inventory levels and report shortages or discrepancies.

Ensure housekeeping equipment is used correctly and maintained in good working condition.

Support departmental cost-control initiatives and efficient resource management.

Follow hotel health, safety, hygiene, and environmental procedures.

Ensure cleaning chemicals are handled, stored, and used safely.

Support environmental initiatives by reducing waste and conserving water and energy.

Ensure lost-and-found items are recorded and handled according to hotel procedures.

Report maintenance issues and safety hazards promptly.

Perform other duties as assigned and support the Manager on Duty when required.

High school diploma or equivalent.

Minimum of 2–4 years of housekeeping experience, preferably in a hotel with supervisory experience.

Good knowledge of housekeeping operations, cleaning procedures, and linen management.

Good command of English; additional languages are an advantage.

Strong leadership, communication, and organizational skills.

Ability to work under pressure and manage daily operational priorities.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today