موظف مكتب الاستقبال
ماركة الفندق:
الموقع: هونج كونج، هونج كونج
الصين، سيتشوان، سيتشوان
الفندق: كورب هونغ كونغ، الوحدة 30B، سيجنتشر باي ريجس، 29/F جيتواي تاور 5، 15 طريق كانتون، تسيم شا تسوي
رقم الوظيفة: 123910
Responsibilities
- To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures
- To upsell rooms to maximize revenue and occupancy with guest satisfaction
- To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner
- To carry out the hotel standard procedures in issuing Room Keys to guests
- To handle all incoming and outgoing mail for guest
- To be capable of providing Money Exchange Service for guests
- To handle guest inquiries and to promote hotel facilities to guests whenever possible
- To perform any other tasks as assigned by supervisors
Requirements
- High School graduate or holding certificate in Hospitality or Hotel Management
- Out-going personality with strong inter-personal communication skill
- Fluent in English, Mandarin and Cantonese is a must
- 1-2 years of hotel Front Office experience preferable
- Fresh graduates are also welcome
مَن نحن
نعمل في فنادق مجموعة فنادق إنتركونتيننتال & للمنتجعات على تقديم ضيافة حقيقية للخير على نطاق عالمي. من خلال مكاتب الشركة وأكثر من 6,000 وجهة فندقية في جميع أنحاء العالم، فإن العمل في مجموعة فنادق إنتركونتيننتال هو الطريقة المثلى لتوسيع آفاقك. ستختبر ثقافتنا الفريدة وزملائنا الرائعين الذين سيدعمونك ويلهمونك. مع وجود مجموعة من الفرص المؤسسية التي يمكنك الاختيار من بينها، أينما كنت في رحلتك المهنية، ومهما كان ما تريد تحقيقه فهناك فرصة لذاتك في مجموعة فنادق إنتركونتيننتال.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
لا تستوفي جميع المتطلبات تمامًا، ولكنك لا تزال تعتقد أنك ستكون مناسبًا تمامًا للوظيفة؟ لن نعرف أبدًا ما لم تضغط على زر "تطبيق". ابدأ رحلتك معنا اليوم.
