Director, Workforce Optimisation

This is a unique opportunity to join IHG Hotels & Resorts to shape the future of workforce optimisation at a global level. We’re looking for a strategic leader who can bring different perspectives, enhance efficiency, and drive smarter ways of working. With a focus on collaboration and innovation, you’ll play a key role in optimising resources while maintaining a high-performing, engaged workforce.

What you’ll be doing:

• Develop and implement a data-led workforce optimisation strategy, ensuring alignment with business priorities.
• Lead a team across multiple locations, fostering collaboration across Operations, HR, Finance, and IT.
• Drive change initiatives that enhance efficiency, embedding best practices across all markets.
• Identify opportunities to optimise payroll and operational costs while maintaining service excellence.
• Partner with senior stakeholders to influence decision-making and support long-term workforce planning.

What we’re looking for:

• Proven experience in workforce strategy, operations, or performance improvement in a complex, multi-market environment.
• Strong stakeholder management skills, with the ability to influence and drive change at a senior level.
• Commercially minded, with expertise in data analysis and cost optimisation.
• Experience with performance improvement methodologies such as Lean Six Sigma or Kaizen.
• A collaborative leader with strong communication skills, resilience, and a solutions-focused approach.

Closing Date: 20^th April 2025

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