/البواب\ النادل
العلامة التجارية للفندق: إنتركونتيننتال
الموقع الصين، لياونينغ، داليان
الفندق: داليان (DLCHA)، رقم 6 ساحة يوهاو، منطقة تشونغشان، 116001
رقم الوظيفة: 108230
Duties and Responsibilities
岗位职责:
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1.At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times
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时刻保持装束整洁、态度和悦,以最礼貌的方式迎接来店客人,并随时为其提供协助。
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2.Maintain the entrance and main door area clean and tidy, free of obstacles and ensue that traffic through the driveway is controlled
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保持入口和大门区域的整洁干净,清除障碍物,并确保车道通畅。
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3.Adhere to guest contact standards at all times
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时刻遵守与客人交往的准则。
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4.Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests
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熟知酒店服务项目和设施情况,以便向客人提供可靠的信息。
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5.Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
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主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。
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6.Maintain a willingness to please attitude and give undivided attention to any approaching guest
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保持令人愉悦的态度并专心接待每位到来的客人。
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7.Adhere to guest checking in and checking out procedures pertaining to baggage handling
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在与行李相关的问题上,遵守客人入住和退房工作程序。
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8.Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and IHG Rewards Club members
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在正门处欢迎客人,按具体时间段向客人发出合适的问候,特别要注意常客和忧悦会会员。
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9.Assist arriving and departing guests by opening and closing car and taxi doors
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为来店和离店的客人开关汽车及出租车门。
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QUALIFICATIONS AND REQUIREMENTS
岗位要求:
1.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
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拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
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2.Able to speak, read and write English
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能够读写说英语
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