Call Center

Call Center

Our Central Reservations Offices (CRO's) deliver world-class customer service. They use industry leading sales/service processes to deliver a great and individual customer experiences to each of our guests every time.

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Meet our people

Find out what it’s like to work with us. From those little moments of True Hospitality, to epic stories of travel and career development, you’ll find some great insights into life at IHG here

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Hints & tips for your application

  • 1 Your CV is your calling card and the first time we meet you. Here’s how can you sound as good on paper as you are in person:
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    2 Your cover letter will be our first introduction to you. So the last thing you want to do is make a bad impression. Here are few tips to help you:
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    3 Even when you’re applying virtually, you’ll want it to be a complete success. These are the best ways to confirm your reservation in the interview room:
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    4 When you meet us in person, you’ll want to be at your absolute best. Follow these simple steps and you’ll on the right track to impress:
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    5 Even if you don’t make it this time, you’ll have come too far not to make the most of what you’ve learned. Here’s how to fight dejection in the case of rejection:
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