Otel Markası: voco
Konum: Avustralya, New South Wales, Pokolbin
Job number: EMEAA25059
Reliably Different - Welcome to voco™, IHG’s new upscale brand. We call our hotels voco™. It means ‘to invite’ and ‘call together’ originating from Latin – representing our thoughtful, unstuffy and charming nature. Guests tell us that voco sounds fun without being vanilla, trendy without alienating, and premium without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand. Whatever we’re up to, there are brand values and service behaviours that guide us...Brand values: Always dependable, Respect individuality & Be distinctiveService values: Be thoughtful; Be natural & Make it memorable. Drawing on our years of experience in delivering True Hospitality, voco™ Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters, that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing.
Your day to day
As part of our Housekeeping team, your responsibilities include maintaining the cleanliness and good order of all rooms to create a pleasant, welcoming environment for our guests and our team. In addition, you will perform cleaning and maintenance of all storage areas, public areas and employee areas to the required standard, as well as reporting any malfunctioning equipment, damaged furniture or maintenance problems. You will handle any guest queries in a courteous, professional and timely manner.
What we need from you
To be successful in this role you should have excellent personal presentation and a strong work ethic. You will be proactive, able to work under your own initiative and the drive to consistently meet our high standards in terms of cleanliness and brand pillars ensuring our guests have a comfortable stay with us. Ideally you will also have experience in a similar role.
What we offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.