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Catering Sales Manager-InterContinental Washington DC-The Wharf

Otel Markası: InterContinental Hotels
Konum: Amerika Birleşik Devletleri, Columbia Bölgesi, Washington

Otel: InterContinental - Washington DC - The Wharf (WASHC)

Job number: R187351

About Us

InterContinental Washington D.C.-The Wharf is the newest addition to the reimagined Wharf neighborhood. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. –The Wharf enjoys the most incredible waterfront views of D.C. Modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.

Our convenient location means getting here and getting to center city has never been easier.  InterContinental Washington D.C.-The Wharf has immediate access to major roadways, is blocks away from public transit stops, and a short five miles away from the Reagan National Airport.

For 70 years, the InterContinental® Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental Washington DC-The Wharf.

Your day to day

This job is a catering sales professional for a full service, luxury, or resort hotel with catering and/or convention facilities for more than 500.  At a small full service hotel, this job may be the only Catering Sales position reporting directly to the Sales Director.

Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded.  Actively prospect and qualify new business. 

Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.  Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.  Disseminate sales-related information to other departments as appropriate.

Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments. 

Check function room set ups prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotels standards.  Ensure deficiencies are corrected by appropriate personnel.

Welcome group contact upon arrival at function and ensure guest satisfaction.

Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures

Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings.

Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures.

Perform other duties as assigned.

Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

Arrange and conduct special events, site inspections, and off-site presentations for potential clients.  Entertain clients in accordance with established company and hotel policies and guidelines.

Maintain client files and update information daily in accordance with established departmental policies and procedures.  Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

May assist in developing and implement sales actions plan as assigned.  May also participate in the annual budgeting and planning process.

May assist client in menu planning.  May coordinate food, beverage, table arrangements and decorations with Banquet Department.

May be required to work nights, weekends, and/or holidays.


What we need from you

Develop business through direct sales solicitation; secure new accounts, maintain existing accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction.  Oversee client functions to ensure customer satisfaction.


At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

  • Be charming by being approachable, having confidence and showing respect.
  • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
    of getting things done.
  • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

What we offer

In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability, and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans


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