Hotel Brand: Hotel Indigo
Location: Taiwan, Taiwan, Hsinchu
Job number: HOTEL49774
•Manage the Security function to provide a safe and secure hotel environment for our guests and employees. Adhere to local regulations concerning OSHA, hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
•Establish good communication and good will with informal leaders and relevant members of local community
•Coordinate and organize the day to day operations of the department including planning and controlling
•Manage the develop and implementation of departmental standards
•Ensure all patrolling, inspection and escort duties are performed to a high standard
•Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
•Ensure firearms and other weapons are not carried by staff when on duty
•Supervise emergency drills
•Oversee the security department including layout of security personnel and their detailed and regular training
•Perform leadership training for all senior security personnel
•Check and analyze all incoming reports to formalize action plan
•Maintain the loyalty and discipline of all security personnel
•Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
•Establish good cooperation with hotel’s senior staff with other hotels
•Coordinate with the local investigator in crimes & accident handling and investigating
•Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)
•Works with Human Resources on manpower planning and management needs
•Works with Director of Finance in the preparation and management of the Hotel’s budget.
•Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
•Initiate action to correct a hazardous situation and notify supervisors of potential dangers
•Log security incidents and accidents in accordance with hotel requirements
Your day to day
•Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
•Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired.
•Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes.
•Problem solving, reasoning, motivating, organizational and training abilities.
•4 years of security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and experience