Revenue Analyst - voco Orchard Singapore

About us

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

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Your day to day

voco Orchard Singapore is seeking a details oriented and meticulous Revenue Analyst for the hotel. Working closely with the Sales & Marketing team, you will be responsible for maximizing room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.

• Yield, manage occupancy and rate on a daily basis to maximize profitability across all revenue centres
• Assist in analysing the demand forecast for the property and participate in producing an accurate financial forecast for the property on a regular basis.
• Understand the needs of different market segments (e.g. Group business, business travel, leisure/FIT travel, wholesale/internet, etc.) and work effectively with all stakeholders to develop strategic programs as appropriate to maximize the hotel's profitability.
• Participate in planning and developing programs for attracting and retaining customers, based on short and long-term analysis of market conditions and hotel needs.
• Understand and effectively utilize computerized operational systems for the hotel – hotel property management system and sales and catering system.
• Work to maximize room yield/value through control and rooms availability
• Develop and analyse required reports and statistics for driving overall revenue and profitability.
• Recommend rates and availability controls for different channels of distribution.
• Monitor and analyse market and competitor trends and key performance metrics and propose strategies and tactics accordingly
• Audit rates on all distribution channels to ensure accuracy.
• Understand F&B and function space allocation and usage.
• Use various tools available to understand and communicate market dynamics, demand generators, and hotel trends to key stakeholders
• Translate insights into strategies in pricing, distribution, upselling, and inventory control
• Champion and educate revenue management practices at the property
• Provide input to the annual budget process on all revenue aspects of the business

What we need from you

• Diploma or degree in hotel management
• 1-2 years of experience in a similar capacity within the hotel industry. Candidates with no experience within the hotel industry but has experience with data analysis and working with large volume of numbers are also welcome to apply. 
• Advanced knowledge of Excel will be an added advantage.  
• Possess good knowledge of effective hotel pricing concepts, yield management optimization and selling strategies will be an advantage
• Commitment to work in evenings, weekends, and/or holidays where required.
• Excellent communication, negotiation, and problem-solving skills
• Able to work with minimal direct supervision

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

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Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

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IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

About us

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

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