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Breakfast Host (Full Time) - Crowne Plaza Hawkesbury Valley

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Windsor, NSW

Hotel: Hawkesbury Valley (SYDWD), 61 Hawkesbury Valley Way, 2756

Job number: 100549


At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Located in the Valley of The Hawkesbury River, just 45 minutes from Sydney and at the foothills of the Blue Mountains, Crowne Plaza Hawkesbury Valley is the ideal destination for a group getaway, romantic retreat, wedding or conference destination. Based on 8 hectares of landscaped gardens, our comfortable, contemporary rooms and suites, delicious dining options and the only Villa Thalgo Day Spa in Australia, provide our guests with a diverse destination experience. Crowne Plaza Hawkesbury Valley is where indulgent retreat meets urban convenience.

We have an exciting and rare opportunity for a Breakfast Host who knows how to exceed guest expectations to join our charming, confident and service minded team. 

 

A little taste of your day-to-day:

As Breakfast Host you will lead the Breakfast Service and support the food and beverage operations to ensure quality service and standards whilst delivering a memorable guest experience. 

  • Ensure all aspects of the Breakfast Service are to a high standard. 

  • Greet and assist guests on entry. 

  • Manage day-to-day staffing requirements, plan and assign work and run a shift. 

  • Establish and maintain effective working relationships with colleagues, leading by example. 

  • Mazimise productivity to meet set targets whilst adhering to industrial instrument. 

  • Respond to colleague and guest requests promptly in order to deliver a seamless service. 

  • Maintain and strive to deliver guest satisfaction results within the Food & Beverage Department.

 

What we need from you:

  • Excellent personal presentation, positive energy (each and every day!), with proven ability to hold an engaging conversation with anyone

  • Exceptional communication and customer service skills.

  • Related experience as a team leader or shift supervisor is advantageous.

  • Drive and enthusiasm – a proven ability to motivate and lead teams.

  • Team Player - ability to work with all Departments to deliver Great Hotels Guest Love.

  • Attention to detail – creating amazing guest service moments with the team.

  • Flexibility - as Breakfast Host you will be required to work early mornings. Weekends and public holidays will also be required on a rotating basis.

 

What you can expect from us: 

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll wecome part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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