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Administrative Assistant 行政助理 (F&B)

แบรนด์โรงแรม: Hualuxe
สถานที่ตั้ง: จีนแผ่นดินใหญ่เสฉวนอี้ปิน

โรงแรม: HUALUXE Yibin & Holiday Inn Express Yibin

Job number: HOTEL48677


About Us

FINANCIAL RETURNS 财务回报

  • Handles equipment with care and practice economy / recycling of office materials whenever possible切合实际回收利用办公室资源及设备
  • Ensures proper requisitioning and control of office supplies; follows up on delivery of materials where need适当的运用和控制办公物品

OUR PEOPLE 员工团队

  • Maintains good relationships with colleagues and contributes to team spirit和同事之间保持好的沟通,有团队精神
  • Co-operates and co-ordinates with colleagues and outside agencies whenever necessary和同事及外部人员保持有好的关系
  • Interacts with other departments to provide additional or specialised guest services和其他部门友好合作为客人提供额外的服务
  • Ensures timely reporting of malfunction, followed up with maintenance of appropriate office equipment when required当办公设施设备坏时及时的报告并跟进设施设备的维修
  • Attends schedules training按时参加相关培训
  • Participate actively in company initiated employee activities积极参加员工活动
  • Adheres to the specified hygiene and personal grooming standards of the hotel按照酒店的标准保持个人卫生和仪容仪表
  • Adheres to the set procedures for attendance and timekeeping严格按照酒店规定的时间出勤
  • Maintains general cleanliness of the office保持办公室清洁卫生
  • Handles all appointment requests for superior and schedule accordingly有效的、及时的完成上级所分配的任务
  • Maintain and updates all files in a systematic manner维护和更新餐饮部的文件并跟进
  • Types correspondence and ensure accuracy of grammar, composition and format以正确的形式写文件
  • Handles incoming and outgoing calls according to hotel standards以酒店的标准接听或拨打电话
  • Clears IN/OUT trays and distributes to addresses concerned清理和分发餐饮部的相关文件
  • Ensures all correspondences, faxes, messages, emails are responded in a timely manner / disseminated accordingly及时的查看并答复邮件,信件或传真,有必要时转发给相关人员
  • Handles all appointments concerning the superior(s) and keeps track of his / her daily schedule and engagements替上级合理的安排时间表及约会
  • Ensures all arrangements are made prior to meetings (booking of function room, set ups, meeting materials etc.)确定事前预定的会议(预定会议室,摆台及会议所需物品)
  • Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication和同事及其他部门之间的协调工作
  • Inform concerned personnel with meeting details通知相关人员会议的信息
  • Takes minutes for the meeting as required; ensure to disseminate minutes to all concerned每天记录会议内容并发送给相关人员

GUEST EXPERIENCE 宾客体验

  • Answer all incoming calls with a smile and using the standard guideline使用酒店的标准接听电话
  • Assist to reply guests email and mail in the most professional manner using standard guideline   使用酒店的标准回复所有邮件

Responsible business 企业责任

  • Ensures security and upkeep of all department confidential files保存部门的秘密文件并确保安全
  • Participant in company Welfare and Charity Drive积极参与酒店相关的慈善活动。
  • Recycle whenever possible尽可能再利用能源。



Your day to day

Diploma/Degree in Hospitality Management,Minimum 2 year in hospitality industry at guests service or sales level and 1 year in similar capacity.

大专/本科学位,酒店管理专业,至少两年在酒店行业任宾客服务员或销售和一年相关职位。





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