宾客 服务 主管 Супервайзер по работе с гостями
Бренд отеля: Crowne Plaza Hotels & Resorts
Расположение: Китай, Пекин, Шэньчжэнь
Hotel: Shenzhen WECC (SZXIC), No.8, Zhanyun Road, Baoan District, 518100
Job number: 117279
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- 进行有效的交接班简报工作，以明确酒店活动和运营要求Supervise front office operations during assigned shift including:
- 在当班期间监督前厅部运营情况，包括：
- Maintenance of guest information
- 维护客户信息
- Maintenance of information about local events
- 维护当地活动的信息
- Compile occupancy statistics
- 统计入住情况
- Supervise the use of he public address system
- 监督公共广播系统的使用
- Supervise group bookings
- 监督团组预订情况
- Assisting with serious complaints
- 协助解决严重投诉问题
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
