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Franchise Hotel - Night Manager

Hotel Brand: Holiday Inn
Location: United Kingdom, West Midlands, Birmingham

Hotel: Holiday Inn - Birmingham Airport - NEC - (BHXAP)

Job number: FRBHXAP738


This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

 

About Us

We are Holiday Inn Birmingham Airport in UK. We have 241 bedrooms with significant M&E . We are currently just finishing a major refurbishment so it is an exciting time to join our team




Your day to day

 The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Night Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, porter services, telephone services, concierge services, and guest reservations). You’ll also create the warm atmosphere that makes our guests feel at home in any location. Your day-to-day:

To manage the functional areas of reception at night, night audit and any guest relations to ensure the highest levels of customer satisfaction are achieved, whilst maintaining an efficient system for room check-in, check out and audit




What we need from you

·        Free uniform

·        Free car parking

·        Free meal on duty

·        Use of Pool and gym (off peak after 3 months)

·        50% discount off our in house Restaurant

·        Staff rate and 50% F&B discount (subject to availability)

·        Brand training




What we offer

Fluent in English

Skills gained with Opera system. Previous supervisory/management skills gained in similar role





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