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Bellman 行李 员

Marca do hotel: Hualuxe
Local: China Continental, Sichuan, Yibin

Hotel: HUALUXE Yibin e Holiday Inn Express Yibin

Job number: HOTEL48600

About Us

Responsible for receiving and ensuring correct delivery of guest’s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. The Bellman performs various errands related to guest’s needs, comfort and satisfaction. Be familiar with the layout of the hotel and memorize the preferred route for escorting guests Be familiar with the lift workings and emergency stairs Provide information to guests about the hotel facilities and services Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain 负责将客人的行李顺利送往或送离房间、机场和汽车,并对客人的问询和申请提供协助。 应接服务员需要从事各种各样的杂务,以满足客人的需要,保证其舒适和满意。 熟悉酒店布局并记下护送客人的最佳路线。 熟悉电梯和疏散楼梯的使用。 向客人提供关于酒店的设施和服务的信息。 当报纸送到后进行适当整理,然后按行李领班的要求将其送至客人房间。

Your day to day

High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent 6 months experience in guest service or customer service, or an equivalent combination of education and experience. 具有高中或酒店行政管理,酒店管理或相关的专业证书。 拥有6个月宾客服务部工作经验,或与此相当的教育和相关工作经验结合的背景。

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