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パートタイム - レストラン・サーバー - イーブン・ホテル・シアトル・ダウンタウン - サウスレイク・ユニオン, WA

Hotel Brand: Even Hotels
Location: United States, Washington, Seattle

ホテル: イーブン-シアトル-サウスレイクユニオン (SESW)

Job number: R196160


About Us

At InterContinental Hotels & Resorts®, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.

This is an IHG® dual branded location at the heart of the Emerald City of Seattle.  Featuring our EVEN® counting with 123 rooms of “wellness” concept, and Staybridge Suites® with 112 room Extended Stay style.  

At EVEN® Hotels we provide a thoughtful lifestyle offering for travelers seeking more options to stay healthier and balanced away from home.

Our hotels and wellness-savvy colleagues offer guests a best-in-class fitness experience, healthier food options and flexible working spaces. We inspire our guests to stay on track with their wellness routines so they can be at their best and achieve more. As a member of the EVEN® Hotels team, you’ll bring your passion for wellness, encouraging others and building connections with every interaction.

To inspire our Guests to stay on Track while on the road, we will:  

Enliven Wellness through our passion, knowledge, and resources available to ensure balance and holistic well-being.     

Be Encouraging by recognizing our guest’s achievements and offering positive words of encouragement and suggestions.   

Get Personal to understand our guest wellness goals and help them maximize their wellness journey while traveling.  




Your day to day

The Server (Eat Well Host) delivers the EVEN Hotels Simple-Natural-Good  food & beverage wellness promise to guests daily by engaging the guests, understanding their nutrition interests and/or requirements and guiding them through the menu and market selections to help meet their needs   This role assists customers with tablet ordering/interaction,  serves food to tables during PM food and beverage service, bartends, assists customers with beverage station, maintains grab-and-go market table, services meeting set-up and catering.  Additionally, the Eat Well Host may be required to perform guest check-in/out, switchboard functions, and assist guests in the Athletic Studio or other common areas as required

Engages guests to understand their wellness needs and offers options to help guests make healthy food choices. 

Assists guests with tablet ordering, takes beverage orders in a tone consistent with brand service behaviors

Prepares and presents food and beverages (including bartending) according to brand approved recipes and established health and presentation standards

Be knowledgeable about the specialty cocktails and cooked to order menu.  Be prepared to answer guest questions regarding cooking times, ingredients and how an item is prepared

Use suggestive selling techniques to up-sell where possible to maximize hotel revenue. [Up-sell] 

Stores food and beverage products, inventory and equipment safely and properly

Replenishes supplies based on business forecasts in a timely and efficient manner and informs supervisor of low inventory items

Assists in receiving items and taking inventory as required

Clears and cleans tables promptly and efficiently.  Keeps guest areas and food and beverage production areas clean and orderly throughout shift

Cleans and/or wipes down tables, chairs, walls, windows, mirrors, and floors as necessary

Processes all cashiering transactions accurately and in a secure manner

Completes closing/reconciliation activities and check guest credit compliance according to standard operating procedures

Serves as Keep Active Hosts to handle peak front desk periods

Leverages the support of other team members and departments to enhance the guest experience

Communicates and collaborates with team and other departments to provide and receive insight about guest needs, requests, and complaints

Responds appropriately to guest complaints and implements appropriate service recovery guidelines to ensure total guest satisfaction

Regularly seek and use guest feedback to ensure that special needs and requests are fulfilled

Shares own wellness journey with colleagues and guests

Remains current on brand, wellness, nutrition, and industry information required to deliver the EVEN Hotels programs and services

Maintains Green Engage initiatives in assigned work area

Ensures food handling and storage meets federal/state/local health requirements

Alerts supervisor of any health or safety issues.




What we need from you

High School diploma or equivalent, plus 6 months food service

Basic reading and writing

Must speak fluent English

Flexible work schedule

Bilingual, Spanish

1-year food service experience that requires knowledge of kitchen operations

Some formal training in food production

Hotel front-of-house F&B experience

Bilingual, Spanish preferred

Demonstrated recent and regular participation in wellness, nutrition, sports, fitness or similar activities

Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency

Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

Basic math skills are frequently used when handling cash and credit

May be required to work nights, weekends, and/or holidays

Carrying or lifting items weighing up to 50 pounds

Moving about the restaurant

Handling food objects; plates, trays, glasses, etc.

Bending, stooping, kneeling




What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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