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Hotel Brand: InterContinental
Location: United States, Illinois, Chicago

Hotel: Chicago Magnificent Mile (ORDHA), 505 North Michigan Ave, 60611

Job number: R207167


"About us

THE JEWEL OF CHICAGO'S MAGNIFICENT MILE

|


InterContinental Chicago is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue's architectural elite since 1929, our hotel is within easy reach of Chicago's incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.

|


The InterContinental Hotel Group owns, operates and franchise more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.

|


Michael Jordan's Steakhouse is a dynamic restaurant founded on excellence befitting the caliber of Michael Jordan himself.  Excellence in food and service among the team members is the game plan for our guests.  Cornerstone Restaurant Group is our business partner for Michael Jordan's Steakhouse and Michael Jordan's Bar to help execute our flawless, personalized service.

Your day to day

Job Overview:

|

Under the general guidance and supervision of the Banquet Manager or delegate and within the limits of established InterContinental Hotels Group and the hotel’s policies and procedures, responsible for performing all service of food and beverage for Banquet functions.

|

Relationships:

|
    |
  • Reports directly to the Banquet Manager
  • |
  • Internal/External guests
  • |
  • Interacts with all Banquet Staff and other departments as appropriate.
  • |
|

 

|

Duties and Responsibilities:

|
    |
  • Reports to work on time - properly attired and groomed.
  • |
  • Performs set up using clean linen, silverware and glassware appropriate to the menu being served and in accordance with hotel standards.
  • |
  • Performs service correctly, adhering to the service rules of the hotel in accordance with instructions given by the Banquet Manager and Captains.
  • |
  • Performs clean up in a professional manner. Carefully separates glassware, china and tableware from the table and properly transports these items to the kitchen, as well as returning soiled linen and skirting to the laundry.
  • |
  • Performs assigned side jobs daily, including filling of salt and pepper shakers, sugar bowls and stocking of mis-en-place and proper linens and skirting.
  • |
  • Reports all incidents, accidents or unusual customer requests to the Captain or Banquet Manager in order to provide an immediate response to such requests.
  • |
  • Knowledgeable of hotel services and departments in order to interact with guests.
  • |
  • Performs all job related tasks with the utmost concern for equipment and safety for her/himself and fellow workers.
  • |
  • Maintains a cooperative, professional style with supervisors and fellow workers.
  • |
  • At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
  • |
  • Perform other duties, tasks and special projects as assigned.
  • |
What we need from you

Qualifications:

|
    |
  • Ability to multi-task
  • |
  • Ability to be a team player
  • |
  • Ability to maintain confidentiality of all employees, guests and hotel information
  • |
  • Capability to answer all phone calls using the proper phone etiquette of Hotel InterContinental Standards
  • |
  • Ability to think clearly, quickly and make concise decisions.
  • |
  • Ability to prioritize, organize and follow-up.
  • |
  • Ability to work well under pressure.
  • |
  • Ability to focus attention on details.
  • |
  • Must be able to maintain a highly positive and friendly image that will reflect well on hotel's overall appearance.
  • |
  • Excellent organizational and communication skills.
  • |
  • Must be conscious of culture differences.
  • |
  • Minimum One to two years as restaurant server, preferably fine dining.
  • |
  • Ability to lift and balance heavy trays of food, service-oriented, friendly, speak English.
  • |
|

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.

What we offer

At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.

|

And we're looking for more people like this to join our friendly and professional team. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.

|

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

|

So what's your passion? Do you see yourself as a Banquet Server Extra? Please get in touch and tell us how you could bring your individual skills to IHG.

|

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

" "About us

THE JEWEL OF CHICAGO'S MAGNIFICENT MILE

|


InterContinental Chicago is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue's architectural elite since 1929, our hotel is within easy reach of Chicago's incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.

|


The InterContinental Hotel Group owns, operates and franchise more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love.

|


Michael Jordan's Steakhouse is a dynamic restaurant founded on excellence befitting the caliber of Michael Jordan himself.  Excellence in food and service among the team members is the game plan for our guests.  Cornerstone Restaurant Group is our business partner for Michael Jordan's Steakhouse and Michael Jordan's Bar to help execute our flawless, personalized service.

Your day to day

Job Overview:

|

Under the general guidance and supervision of the Banquet Manager or delegate and within the limits of established InterContinental Hotels Group and the hotel’s policies and procedures, responsible for performing all service of food and beverage for Banquet functions.

|

Relationships:

|
    |
  • Reports directly to the Banquet Manager
  • |
  • Internal/External guests
  • |
  • Interacts with all Banquet Staff and other departments as appropriate.
  • |
|

 

|

Duties and Responsibilities:

|
    |
  • Reports to work on time - properly attired and groomed.
  • |
  • Performs set up using clean linen, silverware and glassware appropriate to the menu being served and in accordance with hotel standards.
  • |
  • Performs service correctly, adhering to the service rules of the hotel in accordance with instructions given by the Banquet Manager and Captains.
  • |
  • Performs clean up in a professional manner. Carefully separates glassware, china and tableware from the table and properly transports these items to the kitchen, as well as returning soiled linen and skirting to the laundry.
  • |
  • Performs assigned side jobs daily, including filling of salt and pepper shakers, sugar bowls and stocking of mis-en-place and proper linens and skirting.
  • |
  • Reports all incidents, accidents or unusual customer requests to the Captain or Banquet Manager in order to provide an immediate response to such requests.
  • |
  • Knowledgeable of hotel services and departments in order to interact with guests.
  • |
  • Performs all job related tasks with the utmost concern for equipment and safety for her/himself and fellow workers.
  • |
  • Maintains a cooperative, professional style with supervisors and fellow workers.
  • |
  • At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
  • |
  • Perform other duties, tasks and special projects as assigned.
  • |
What we need from you

Qualifications:

|
    |
  • Ability to multi-task
  • |
  • Ability to be a team player
  • |
  • Ability to maintain confidentiality of all employees, guests and hotel information
  • |
  • Capability to answer all phone calls using the proper phone etiquette of Hotel InterContinental Standards
  • |
  • Ability to think clearly, quickly and make concise decisions.
  • |
  • Ability to prioritize, organize and follow-up.
  • |
  • Ability to work well under pressure.
  • |
  • Ability to focus attention on details.
  • |
  • Must be able to maintain a highly positive and friendly image that will reflect well on hotel's overall appearance.
  • |
  • Excellent organizational and communication skills.
  • |
  • Must be conscious of culture differences.
  • |
  • Minimum One to two years as restaurant server, preferably fine dining.
  • |
  • Ability to lift and balance heavy trays of food, service-oriented, friendly, speak English.
  • |
|

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.

What we offer

At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.

|

And we're looking for more people like this to join our friendly and professional team. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.

|

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

|

So what's your passion? Do you see yourself as a Banquet Server Extra? Please get in touch and tell us how you could bring your individual skills to IHG.

|

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

"

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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