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大中华区职位 - Greater China Careers


Celebrating difference

We’re committed to attracting, developing, rewarding and retaining diverse talent, and embracing individual needs at different career and life stages.

Diversity and inclusion are essential to our success. We know the importance, value and benefit of having employees who fully represent the communities in which we operate and the guests who stay in our hotels. Our high-performance culture is driven by creating an engaging and inclusive environment where different perspectives and ideas are welcomed.

We are an equal opportunity employer. We employ people solely on the basis of how their skills, qualifications and experience match the requirements of the role. It’s our policy not to discriminate against individuals on the basis of race, colour, ethnic or national origin, gender, sexual orientation, age, religion, marital status or disability, or any other characteristic/group as defined by a country’s legislation. 

Great people know great people

If you know someone else that might be interested or is the perfect match for a job at IHG please feel free to share and recommend them for a role! To recognise you for bring great talent into IHG we operate a recommend-a-friend scheme across our global corporate offices and you could receive a referral bonus.To find out more or to recommend a friend visit Merlin for details of the scheme.

Visit Merlin

Your route to success

Congratulations on making the decision to further your career with IHG! There are a few things you need to know...

  • How do I create a candidate profile?

    To create or modify your candidate profile, please click ‘APPLY’ at the top of the page and click on ‘My Profile Page’.
  • Can I submit a paper or email CV/resume?

    IHG does not accept speculative applications, paper resumes nor those submitted via email. All applications to IHG must be received via our careers site.
  • What is IHG’s Equal Employment Opportunity policy?

    IHG is a committed equal opportunities employer. Read our policy in full here: IHG’s Equal Employment Opportunity Policy Statement
  • How to Spot Recruitment Scams

    The perpetrators often ask recipients to complete bogus recruitment documentation, such as application forms, terms and conditions of employment or visa forms. The InterContinental Hotels Group name, the IHG name, logo, hotel brand logos or photographs of hotels are often featured on the documentation without IHG’s permission. Here are some helpful resources to assist you in spotting Recruitment Scams: Job scams
    Beware of job offer with an online interview
    Online employment scams
  • Warning Online Recruitment Scams

    IHG has been made aware of communications (principally email-based) from bogus employment agencies falsely claiming to recruit on behalf of InterContinental Hotels Group and IHG-branded hotels to attract job applicants from overseas. To apply for legitimate IHG jobs, click the ‘Find A Job’ button at the top of the page. IHG discourages anyone from making unsolicited offers of employment claiming to be on behalf of IHG hotels or any other part of the InterContinental Hotels Group. If you have a question about the accuracy or legitimacy of any job offer or if you receive a fraudulent job offer or posting, please contact IHG’s Global Legal Intellectual Property Team at
  • U.S. Employment Law Posters (applicable for U.S. candidates only)

  • Recommended operating systems for accessing and applying to jobs on our global careers site

    Please read through the following technical requirements as this will often resolve the issue. If the issue persists please send an email to and include any error messages you have received and/or screenshots of the error to help us resolve your issue.
    • Windows: Vista, 7, 8, and 10
    • Mac OS X 10.9 and above
    • Recommended Browsers (JavaScript required
    • Windows / PC
    • Internet Explorer (IE): versions 7 through 11
    • Chrome: version 37 and greater
    • Firefox: version 32 and greater
    • Mac
    • Safari 7 or 8
    Our global careers site may not function as expected if JavaScript has been disabled in your browser. Mobile Devices (i.e. iPhone, iPad, Blackberry, Android devices, etc.) and legacy browsers (i.e. AOL, Netscape, and Internet Explorer 6) are not supported at this time. Please also avoid using the back and forward buttons in your browser. This may interrupt the application process and cause you to lose valuable data you have entered. Use the navigation buttons within the website.
  • I’ve forgotten my username

    If you’ve forgotten your username please follow these steps:
    1. Type your username in the space provided
    2. Click Forgot my Username
    3. Type the email address that corresponds to the account you are attempting to access and click Validate
    4. A ‘Username Retrieval Confirmation’ will then be displayed with your User Name
  • I’ve forgotten my password

    If you’ve forgotten your password please follow these steps:

    1. Type your username in the space provided
    2. Click Forgot my Password?
    3. Type the email address that corresponds to the account you’re attempting to access and click Forgot my Password
    4. You will then be sent an email with a temporary password
    5. Click the ‘Enter Password‘ link
    6. Enter the access code provided in the email (be careful not to copy any spaces)
    7. Enter the access code into the old password box
    8. Enter your new password into the fields and then click ‘OK’

    Please note that the password must respect the following rules:

    • It must contain between 6 and 32 characters. Use only characters from the following set: # $ % & ( ) * + , - . / 0123456789 : ; < = > ? @ ABCDEFGHIJKLMNOPQRSTUVWXYZ [ \ ] _ ` abcdefghijklmnopqrstuvwxyz { | } ~
    • It must not contain more than 2 identical consecutive characters (AA, 11, $$ ...).
    • It must not contain your user name.
  • The recruitment system says that my candidate profile already exists

    Our recruitment system will not allow you to create an account for a username or email that has already been registered. If you’ve forgotten your candidate profile username or password, please follow the ‘Forgot Password’ steps.
  • What should I do if I would like to delete my candidate profile?

    If you wish to delete your profile please email . This mailbox is for technical related questions only. Please be aware that if you delete your application, it will be removed from any vacancies for which you are being considered.

    We do not accept job applications under this email address and will not comment or respond to applications made via this route. All applications for all roles must be made via our careers site.

  • I'm having trouble uploading my CV/resume. What should I do?

    If you’re experiencing issues with uploading your CV/resume, please kindly upload your file in any of the following formats to avoid any technical restrictions we’ve set within our recruitment system:

    • Word Perfect (.wpd)
    • Text (.txt)
    • Rich Text (.rtf)
    • Hypertext Markup Language (.htm and .html)
    • Word (.doc and .docx)
    • Portal Document Format (.pdf)
    • Excel (.xls and .xlsx)
  • How do I check the status of my application once I’ve applied?

    Click ‘Apply’ at the top right hand side of the page then select the tab ‘My Profile Page’ to locate the job title to which you applied. Under the job title within your profile, you will see ‘Submission Status’. This indicates the current status of your application and the most recent date that the status was updated.
  • Front Office

    As part of the front office team, you will be the first point of contact for guests. You'll be responsible for checking-in and checking-out hotel guests in a timely and professional manner; and process all payments according to procedures.
    Find a Job
  • Housekeeping

    Housekeeping is what gives hotels the 'wow' factor. It's the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think 'wow, this looks wonderful'. Freshly laundered linen, fluffy towels and a welcoming atmosphere, it's all about creating a big impression and exceeding expectations.
    Global Find a Job
  • Hotel General Manager

    The job of a general manager is arguably one of the most important roles in a hotel. They are the hotel's leader, motivating managers and charming guests - but when this all stops, it's down to the general manager to make sure the business is profitable.
    Global Find a Job
  • Spa & Recreation

    Spa and leisure facilities in hotels add a positive dimension to a guest's stay. It's an opportunity to relax, revive and recharge their batteries. With many hotels offering golf courses, swimming pools, gyms and beauty treatment rooms there are lots of opportunities for career growth and progression too. Roles include: fitness instructor, groundskeeper, locker-room attendant and pool attendant.
    Global Find a Job
  • Sales, Marketing & Revenue Management

    Sales, Marketing & Revenue Management is all about promoting our range of in-hotel products and services, from our spa facilities to our dining offers. It means our guests have a more memorable stay, while driving commercial outcomes for IHG. There’s a variety of roles available for enthusiastic people who can engage easily with our guests.
    Global Find a Job
  • Our criteria to apply for a new role

    To apply for a new role within the company, colleagues should have a consistent track record of good performance. Colleagues should also have no current or pending disciplinary actions. 

    Other than where a colleague’s move is within the same hotel, or when exceptional personal or business circumstances mean the colleague has to move, colleagues should have completed at least 12 months’ service in their current position before applying for another role. For colleagues in fixed term/temporary roles or on secondment, permission should be granted by their manager and/or HR before applying for a position.

    Colleagues must inform their manager of their intention to apply for a new role within IHG before submitting an application. Colleagues are also required to keep their manager informed on progress with their application.

    Provided the above criteria have been met, managers are expected to be supportive of any job application. If this is not the case, the colleague should discuss this with his/her local HR contact.

  • Making your application

    Applications for all internal career opportunities must be received via our internal careers site available on Merlin. When applying, you’ll be required to upload your CV/résumé. Make sure it’s fully up to date before applying by including your most recent employment history.

    Once you’ve applied for a new role via the internal careers site, you’ll receive an automated acknowledgement within 24 hours. The recruitment team will have then received your application.

  • Interview and selection process

    We’ll get back to you within four weeks of your application to confirm whether you’ll be invited to an interview. If you are, we’ll contact you with all the details – you must keep your Manager informed surrounding the progress of your application. If you’re not selected, we’ll let you know promptly. Unfortunately, given the high volume of applications we receive, it’s unlikely we can give you more feedback at this stage.

    Following an interview, we’ll aim to let you know within two weeks whether you were successful and whether we’ll be inviting you to the next stage of the recruitment process. If you’re unsuccessful, the hiring manager for the role or recruiter will provide constructive feedback to help you in your next application. 

  • Updating your candidate profile

    We’d encourage you to update your candidate profile via our recruitment system on a regular basis (at least once a year). This will ensure you receive job alerts whenever we advertise a job which matches your career aspirations. It also means we can flag you to a recruiter as an internal candidate who’s likely to have relevant knowledge/experience.

    If you work within one of our corporate offices or for a managed hotel that uses WorkDay (myHR) you should also keep your Talent Profile up to date as this a great opportunity for you to share what you’ve done in the past and what you want to do in the future. This is where you can showcase your achievements, share your career aspirations, tell us whether you are internationally mobile and your manager & HR team can use this information to help understand how we can support your career development and give you Room to Grow.

  • Finance & Business Support

    Our Finance and Business Support teams offer a wide range of services to our managed and franchised hotels. As part of the team, you could be assisting our hotels in areas such as tax returns, audit management and capital project control. Americas Global Find a Job
  • Human Resources

    From resourcing, talent, leadership, compensation and benefits, and business partner roles, the HR function in our corporate offices ensure we hire, involve, train and recognise our people, delivering on our Room to be yourself promise. Because we know that our people make the difference - they bring our brands to life and deliver Great Hotels Guests Love. Americas Global Find a Job
  • Legal

    As part of the Business Reputation and Responsibility department, the global legal team plays a key role in upholding the BRR mission "to champion and protect the trusted reputation of IHG and its brands". We do that by providing legal compliance and other support across the business through on-going advice, training programmes and legal initiatives. Americas Global Find a Job
  • Admin & Clerical

    Our admin and clerical teams are there to support our functions in getting the basics right. From making sure the correct paperwork is completed on time, to managing our senior leaders' diaries - they are responsible for making sure the detailed tasks are completed to the highest possible standard. Americas Global Find a Job
  • Procurement & Supply Chain

    Global Procurement's core purpose is to deliver sustainable profit and competitive advantage for IHG and owners through managing third party suppliers. You will help achieve this through partnering with stakeholders to deliver their commercial objectives, focusing on the biggest markets to exploit IHG's scale and incorporating external insight and innovation. Americas Global Find a Job
  • Strategy

    Our strategy team works across huge global and regional initiatives, providing advice to senior management. They follow competitor trends and use analytical frameworks and financial modelling skills to help conduct strategic analysis on business issues for our senior stakeholders and the Executive Committee. Americas Global Find a Job
  • Risk Management & Security

    All businesses take risk - without them there would be no reward and IHG recognises that responsible risk taking creates value over the long term. The Global Risk team helps manage both desired risk taking and undesirable risk by ensuring that we are well prepared. As part of the team, you will assist in identifying and understanding the likely risks; making sure we have actions and capability in place to mitigate risks; and providing feedback on actions and performance to the wider organisation. Americas Global Find a Job
  • Programme & Project Management

    The programme and project management team is responsible for making the roll-out of programmes and projects as smooth as possible. The team promotes collaborative teamwork, innovation and instills best practices into the working style of the team. Americas Find a Job
  • IT

    Our mission is to be a trusted partner in technology that enables and creates value for IHG to deliver Great Hotels Guests Love. We are working to empower our hotels and owners by providing them with tools that lower costs, simplify everyday tasks and allow hotel staff to work with greater efficiency thereby enabling your team to provide our guests a superior guest experience. Americas Global Find a Job
  • Sales & Business Development

    Our Sales and Business Development team develops and drives new and existing business across our global estate. As part of the huge global sales and marketing team, there are a huge range of opportunities for someone interested in this area of expertise. Americas Global Find a Job
  • Public Relations, Affairs & Communications

    With a company as big as IHG one of the biggest challenges is making sure everyone understands what we stand for and how we’re doing - from communicating our results to the financial markets to making sure colleagues hear that we’ve won an award. Amongst other things our Public Affairs and Communication teams manage our reputation with investors; make sure that our people know how we’re doing and what’s going on around the business, and work closely with the IHG Owners Association to keep owners fully engaged. Americas Global Find a Job
  • Marketing

    As part of the wider Global Sales and Marketing function, marketing covers many facets of IHG. In short, the marketing team look after all of the IHG portfolio of brands, as well as our loyalty programme IHG Rewards Club. Roles in this team vary greatly, differing from field of expertise, across multiple levels from executive to director. Americas Global Find a Job
  • Hotel Operations Support

    The Hotel Operations team is responsible for the operation of IHG's managed hotels and for maximising market share, room revenue, and guest satisfaction for our franchised hotels around the world. Americas Global Find a Job
  • Quality & Guest Experience

    The role of the Quality & Guest Experience function is to provide our brands with a consistent global approach to governing, measuring and managing the quality of our brands through a defined set of brand standards. This team is considered a centre of excellence for brand standards; a defined point of contact for all standard related queries; and standards related advice and support to the business. Americas GlobalFind a Job
  • Revenue Management

    Our revenue management team plays a key role in driving commercial outcomes for IHG. They support hotels in driving optimal revenue by creating strategic revenue management practices, and providing educational programs that support business goals. With roles available from executive up to director level, the opportunities within this team are vast. Americas GlobalFind a Job
  • Facilities & Engineering

    Our facilities teams make sure that our hotel colleagues have the best working environment, which directly contributes to our guests having a great experience when they stay with us. Our hotel engineering teams are responsible for any IHG Green Engage efforts on property, as well as being relied upon to make suggestions on ways to improve sustainability even further. Americas GlobalFind a Job
  • Owner & Franchise Services

    The Owner and Franchise services team focuses on attracting, supporting and growing with those owners and franchisees who will strengthen the company's continued brand growth, distribution and preference. With roles varying from manager to director, there is a lot of opportunity in this important function. Americas GlobalFind a Job
  • Architecture, Design & Development

    This team leads on developing our brands, by overseeing deals through the negotiation, contract, design and pre-opening phases until the hotels open into the IHG system. As part of this team, you will directly contribute to the growth of IHG's system size by signing, designing and opening more hotels. Americas GlobalFind a Job

Hints & tips for your application

  • 1 Your CV is your calling card and the first time we meet you. Here’s how can you sound as good on paper as you are in person:
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    2 Your cover letter will be our first introduction to you. So the last thing you want to do is make a bad impression. Here are few tips to help you:
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    3 Even when you’re applying virtually, you’ll want it to be a complete success. These are the best ways to confirm your reservation in the interview room:
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    4 When you meet us in person, you’ll want to be at your absolute best. Follow these simple steps and you’ll on the right track to impress:
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    5 Even if you don’t make it this time, you’ll have come too far not to make the most of what you’ve learned. Here’s how to fight dejection in the case of rejection:
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Frequently asked questions