Merek Hotel: voco
Lokasi: Arab Saudi, Timur, Al Khobar
Hotel: voco™ - Al Khobar, KSA (DHAKO)
Job number: EMEAA32570
Reliably Different - Welcome to voco™, IHG’s new upscale brand. We call our Hotels voco™. It means ‘to invite’ and ‘call together’ originating from Latin – representing our thoughtful, unstuffy and charming nature. Guests tell us that voco™ is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand. Whatever we’re up to, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco™ Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun.
Our new family of hotels are connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco™ Hotel opened in November 2018 in Gold Coast, Australia and the first voco™ Hotel in Saudi Arabia in Al Khobar, Saudi Arabia. voco™ Al Khobar, a location like no other, connected to all the delights of the city, moments from shopping, dining and entertainment experiences.
Your day to day
The Therapist should be able to provide the best possible treatment to make a memorable experience for Members and Guests, as well as provide courteous, friendly help and assistance to all Guests & Members at all times. Essential duties and responsibilities: Confidently perform spa treatments as required. Promote enthusiastically all classes, activities, treatments & services that are offered in the Recreation department. Prepare massage room for the guest, ensuring cleanliness and safety. Co-ordinate with reception colleagues regarding bookings and availability. Be aware of all Spa department safety procedures, rules and regulations and are strictly observed by all Guests & Members. Be fully aware & conversant of all Spa department rules & Regulations. Must have good knowledge on the operation and maintenance of all Health Club equipment and facilities. In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
What we need from you
- Minimum 2 years experience of the same role in 5* Hotel.
- Experience with SPA treatment is required
- Excellent guest relations, problem solving and time management skills
- Excellent written and verbal communication in English.
What we offer
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.