Passer directement au contenu

Superviseur de l'entretien ménager 客房 部 主管

Marque de l'hôtel: Hualuxe
Lieu: Chine continentale, Sichuan, Yibin

Hôtel: HUALUXE Yibin & Holiday Inn Express Yibin

Numéro d'emploi : HOTEL48618


About Us

 

Monitors Housekeeping personnel to ensure guests receive prompt and courteous service

监督客房部工作人员,确保客人得到及时和礼貌的服务。

Monitor Housekeeping personnel to ensure rooms, and particularly those ofIHG Rewards Club members, known repeat guests and other VIP’s receive special attention

监督客房部工作人员,确保客房,特别是会员、熟客和其它贵宾的客房得到特别重视。

Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry

除与工程部和洗衣房进行沟通外,还要向其它业务部门,特别是确保前厅部了解准确的客房状况。

Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required

定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。

Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要,可直接采取纠正措施。

Follows up on progress of agenda items covered in regular meetings

跟进日常所提及的其他需要跟进的客房部的日常事务。

Works with the Assistant Executive Housekeeper on routine cleaning programs including spring cleans, etc

与行政副管家一起管理例行清扫活动,包括春季大清扫等。

Recommended changes to these standards and training needs on an ongoing basis

就这些标准和培训需求提供持续性的改进建议。

Maintain a current and thorough knowledge of all housekeeping systems

对客房部所有系统有最新和完整的知识。

Responsible for entering accurate room status into computer daily and investigate discrepancies

负责每天将客房情况准确的输入电脑并调查各种异常情况。

Maintains and update administrative data

维护和更新管理数据。

Perform Room allocations

分配客房

Manage all special requests made by guests

处理客人所有的特殊要求

Ensure consistency within the department

确保部门内工作的一致性

Management of lost property for the hotel

管理酒店的遗失财物




Your day to day

Required Skills –

技能要求

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
  • Able to speak, read and write English
  • 具有说,读和写英语的能力。
  • Proficient in the use of Microsoft Office
  • 熟练使用微软办公软件
  • Organizational and training abilities
  • 具有组织和培训能力

 

Qualifications –

学历

  • High School or Diploma in Hotel Administration, Hotel Management or equivalent
  • 高中或酒店行政管理,酒店管理或相当的大专学历。

 

Experience –

经验

  • 4years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.  
  • 最好拥有在相似规模酒店4年客房工作经验,包括的管理经验或培训经验。
  • Type and level of experience required may vary slightly based on size and complexity of operation
  • 经验类型和程度的要求可能因运营规模和复杂性而略有不同。

 





Apply
Haut de page