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客房协调员

2482x804-creative
2482x804-creative
intercontinental
intercontinental

Marque de l'hôtel : InterContinental
Situation : Chine, Yunnan, Kunming

Hotel: Kunming (KMGYR), No. 5 Yijing Road, Xishan District, 650228

Job number: 113620

工作职责:

1.确保 接听和转达所有与部门相关的信息,以保持既定标准并取得客户的满意

2.准确接听 、记录并传达客人的请求

3.负责每天将客房情况准确的输入电脑并调查各种异常情况

4.保持和更新管理数据

5.确保工作区域和设备得到良好的清洁和修缮

6.及时向行政管家或其代理人汇报客人的投诉情况

7.遵守酒店的健康、安全和卫生政策,并遵守个人仪容和卫生标准

8.成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才

9.遵守并执行客房部的各项标准和工作程序

 

任职资格:

1.拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力

2.熟练使用微软办公软件和前台系统

3.至少酒店半年工作经历

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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