培训经理
Marque de l'hôtel : InterContinental
Emplacement : Chine, Xizang, Lhasa
Hôtel : Lhasa Paradise (LXAHA), No.1 Jiangsu Avenue, 850000
Numéro d'emploi : 131188
- Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
- 分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训业务计划书的形式呈交给总经理和行政委员会审阅。
- Familiarize yourself with the IHG HR and Training Standards, localizing where necessary
- 使自己了解洲际酒店集团人力资源和培训的规范，必要之处进行本地化处理。
- Ensure effective training programs are in place for the following:
- 确保在以下方面有效的执行培训计划：
- New Employee Orientation
- 新员工入职
- Train the Trainer
- 培训培训师
- Customer Service Training
- 宾客服务培训
- Technical job specific training (through certification of departmental standards and procedures)
- 技术性职位的专门培训(部门规范程序证书)
- Supervisory Skills Training
- 监督管理技能培训
- Management Development
- 管理层发展
- Fire, Life and Safety Training
- 消防和生命安全培训
- Selling Skills
- 销售技巧
- Employee retraining
- 员工再培训
- Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved
- 监督每个部门培训业务计划的进展，确保实现培训目标。
- Maintains all hotel training records
- 保存酒店全部的培训记录。
- Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development
- 建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。
- Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
- 与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。
- Attend departmental training session and critique performance
- 参加部门的培训课程，评估表现。
- Assist Department Trainers in preparing and conducting departmental training and assess accordingly
- 协助部门培训师准备和进行部门培训并进行评估。
- Prepare and monitor training programs for:
- 制定和监督为以下人员提供的培训项目：
- Management Trainees
- 管理培训生
- Work Experience
- 实习生
- Hotel School Trainees, etc
- 酒店学校实习生等
- Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training
- 与能够协助提供高级或专业培训的专业人士取得联系。
- Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
- 确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训
- Produce monthly training reports for your Manager and the General Manager including:
- 为上级经理和总经理编制以下月度培训报告：
- Internal Training Programs conducted:
- 完成的内部培训项目：
- Who attended
- 参加人
- Number of people attended
- 参加人数
- Duration of training
- 培训时间
- Who trained
- 培训师
- Cost of delivery (including labor costs)
- 培训成本(包括人工成本)
- Anticipated return on investment and/or training goal
- 预计的收益和培训目标
- Liaise with other IHG Training Managers to share experiences and resources
- 与洲际酒店集团的培训经理们保持联系，交流经验，交换资源。
- Liaise with educational institutions conducting hospitality and training courses
- 同从事旅游服务和培训课程的教育机构保持联系。
- Maintain current information and records of suppliers of training resources and materials
- 更新培训资源和资料供应商的信息和记录。
- Delivers briefings of all internal programmes to executive management and department heads
- 为行政管理层和部门领导提供所有内部培训计划的介绍。
Notre entreprise
En tant que première et plus grande marque d'hôtels de luxe au monde, InterContinental Hotels & Resorts est le pionnier des voyages internationaux depuis les années 1940. Nous sommes passionnés par le partage de notre savoir-faire international et de notre sagesse culturelle renommés dans un environnement vraiment impressionnant. Nous sommes tous très fiers d'être de véritables ambassadeurs de la marque InterContinental® ️. En faisant partie de la marque, vous aurez soif de voyages, vous serez passionné par la culture et apprécierez la diversité. Nous créons des expériences inspirantes pour ceux qui recherchent une perspective plus riche sur le monde. Si vous souhaitez profiter d'un monde d'opportunités, nous vous souhaitons la bienvenue au sein de la marque d'hôtels de luxe la plus internationale au monde.
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