前厅 部 经理 Responsable Front Office

This job is the top Front Office job at a full-service hotel or at a regional extended-stay hotel. May report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee subordinate supervisors.

此岗位是提供综合服务的酒店或区域性常住客酒店前厅部的最高职位。若为大型豪华酒店或度假村，此岗位需向客房总监汇报工作。一般需监管前台员工，管理行李生/穿梭巴士、宾客预订、总机等。可能需监管下属主管级员工。

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Business Administration, plus 3 years of Front Office/Guest Service experience including management experience. Must speak fluent English. Other languages preferred.

酒店管理或工商管理专业学士及以上学历或同等学历，3年前厅或宾客体验工作经验，并需有管理经验。可熟练地运用英语对话。能同时使用其它语言者优先。