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Agente de servicio al huésped | InterContinental Wellington

Marca del hotel: InterContinental Hotels
Ubicación: Nueva Zelanda, Wellington, Wellington

Hotel: InterContinental - Wellington (WLGGS)

Job number: EMEAA28516

About Us

• Be a part of our supportive & close knit team!

• Free duty meals and laundered uniform

• Opportunity to grow and develop with a global company


InterContinental Wellington is looking for Guest Service Agents to join our Front Office team in delivering exceptional customer experiences.


Who We Are

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.


Your day to day

As the face of our hotel, you will be working in Front Office & our Instant Service Centre, responsible for delivering on our guest promises, showing genuine interest and sharing your exceptional knowledge to ensure our customers have a memorable stay. This multi-functional role will require you to think on your feet, anticipate guests’ needs and work as part of our dynamic team to deliver personalised meaningful service.


What we need from you

• A vibrant personality and the confidence to build relationships with guests

• Previous experience in a hotel and a front office environment will be held in high regard

• Excellent communication skills

• Some previous experience using Opera

• Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays


What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.


You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.  Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.  In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. Other benefits that you will receive during each shift include free duty meals and uniform provided and laundered.


We are proud to be IHG and we know you will be too. Visit to find out more about us.

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