Conference & Events Coordinator | Holiday Inn Auckland Airport

About Us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty.  We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Your day to day

Every day is different at IHG, but you’ll mostly be:

• Liaising with clients to build accurate events bookings and banquet event orders
• Site inspections and calls to prospective clients
• Delivering exceptional service standards in-person, on email or over the phone
• Establishing client requirements to effectively facilitate their needs
• Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
• Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team

What we need from you

• Attention to detail - in planning an event every details matter and you'll be responsible for communicating the details to internal and external stakeholders
• Excellent communication - You will have sophisticated verbal and written communication skills and be able to influence stakeholders effectively 
• Sale skills - Use your personalised approach to manage clients on a day-to-day basis and secure business
• Well presented - you'll meet with clients to do site inspections and support their event
• Teamwork – the ability to work across multiple departments
• Previous event planning experience preferred
• Knowledge and demonstrated history of using hotel systems such as Delphi and Opera would be an advantage
• Flair - You'll have the creative vision to bring the event to life

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.  We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.