预订文员 Reservation Sales Agent

    对所有通过电话、传真或电子邮件进行的预订询问进行高效准确的记录和处理，并在情况允许时转化为成功的销售，最终实现酒店的目标。

• To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets.
• 准备和执行增加预订销售和相关业务的工作计划
• Prepare and execute action plans which increase reservation sales and associated business

• 监测预订情况，并向经理通报目前和将来的入住率

• Monitor reservation levels and inform Managers of current and future occupancy rates
• 精通计算机操作
• Proficient in the use of computer
• 1年相关的工作经验，或6个月预订部或前台经验包括管理经验，或与此相当的教育与工作经验结合的背景。
• 1 year related experience or 6 months experience in reservations/front office or an equivalent combination of education and experience.