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Ropa de cama & Supervisor de sala uniforme 布 草&制服 房 主管

2482x804-servicio de limpieza del hotel
2482x804-servicio de limpieza del hotel

Hotel Brand: Vignette Collection
Location: China, Shanghai

Hotel: Shanghai Snow World Hotel (SHAGN), No.1 Lane 399, Yinfei Road, Nanhui New Town, Pudong New Area, 200135

Número de trabajo: 120100

  • Assist the manager to oversee the implementation of linen room standards and procedures
  • 协助经理监督布草房各项标准和工作程序的执行
  • Recommend changes to these standards and training needs on an ongoing basis
  • 就这些标准和培训需求提供持续性的改进建议
  • Maintain a current and thorough knowledge of all linen room systems
  • 熟知布草房系统最新和最全的信息
  • Open and close the shift and ensure effective shift hand over
  • 负责管理接班和交班工作,以确保交接班过程的有效进行
  • Distribution and collection of keys
  • 分发和收集钥匙
  • Management of all incoming and outgoing calls to Linen Department
  • 处理布草部所有呼入和呼出的电话。
  • Solve employee grievances
  • 解决员工受到的不公正待遇问题
  • Direct task allocations and change according to volume and peak periods
  • 依据工作量和高峰期等因素对工作进行分配及变更
  • Perform quality inspections
  • 进行质量检查
  • Prioritize VIP or difficult guests 
  • 优先处理贵宾和难对付的客人
  • Liaise with Housekeeping for guest and hotel requirements 
  • 就客人和酒店的要求与客房部联系
  • Ensure staff uniforms and hotel linen is processed and delivered in a timely manner
  • 确保员工制服和酒店布草及时得到清洗和派送
  • Co-ordinate special projects (e.g., equipment routine service; stock inventories)
  • 就特别项目进行协调(如设备的例行维修和存货盘点)
  • Manage all special requests made by guests
  • 处理客人的特别要求
  • Ensure consistency within the department
  • 确保部门内工作的一致性
  • Ensure you have complete knowledge of hotel departments, service areas, layouts and facilities and the location
  • 熟知酒店各部门、服务区域、布局、设施及其各自具体位置
  • Supervise linen storage areas
  • 监管布草存储区
  • Maintain adequate stock levels
  • 保持足够的库存水平
  • Complete stock-takes as required
  • 按要求完成库存盘点工作
  • Conducts shift briefings to ensure hotel activities and operational requirements are known 
  • 进行交接班说明,确保员工了解酒店的工作和运营需求
  • Work with Superior and Human Resources on manpower planning and management needs
  • 与上级和人力资源部一起进行人力规划和管理需求
  • Work with Superior Director of Finance in the preparation and management of the Department’s budget
  • 与上级和财务总监一起编制和管理部门预算

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.

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Our hotels are unique in their own right, with their own distinct outlook and story to tell. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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