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Houseperson - InterContinental Los Angeles Downtown

Marca del hotel: InterContinental Hotels
Ubicación: Estados Unidos, California, Los Ángeles

Hotel: InterContinental - Los Angeles Downtown (LAXHC)

Job number: USA24554


About Us

Do you see yourself as a Houseperson?   What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.




Your day to day

Assist room attendants on assigned floors, collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. You may assist with stripping linens from room and/or the cleaning of public areas. You may also deliver and retrieve items requested by guests and housekeeping staff.

  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
  • Promote teamwork and quality service through daily communication and coordination with other departments
  • Report to supervisor needed repairs or unsafe conditions
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
  • Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner
  • May collect newspaper and other items for recycling
  • Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.
  • Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors
  • Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry
  • Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas
  • May regularly assist with deep cleaning projects



What we need from you

Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests and employees
  • Reading and writing abilities are utilized often when reading assignments and completing checklists
  • May be required to work nights, weekends, and/or holidays



What we offer

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click “Apply” and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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