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业务 拓展 经理 Gerente de Desarrollo de Negocios

Marca del hotel: InterContinental Hotels
Ubicación: China continental, Shanxi, Taiyuan

Hotel: TYNHA - InterContinenal Taiyuan

Job number: HOTEL47546


About Us

业务开发经理负责管理客户及其档案,旨在生成酒店收益及市场份额并使其最大化。此职位的关键是与市场调查团队已分配给的客户建立并发展关系,以便增加收益并转化潜在客户。此职位也会参与管理并会培训业务开发专员及协调员

The Business Development Manager will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Business Development Executives and Business Development Coordinators.

实现潜在客户转化并根据洲际酒店业务开发SOP制订个性计划。

  • Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures
  • 使用特定的销售工具(如Delphi,Opera)确保精准及时的更新所有相关活动的记录供今后参考和控制
  • Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
  • 更新客户及联系文档,并附上客户计划,以确保今后活动使用信息的可用性。

  • Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
  • 提高酒店在当地市场的认知度及声誉影响。

  • Develop awareness and reputation of the hotel and the brand in the local community.
  • 在某个客人的档案网络里与关键决策人和其他相关人员建立关系。

  • Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
  • 使用客户信息及公共工具来监测竞争者的行为,因为这与酒店及客户息息相关,并使用

    酒店流程与主要股东分享相关信息。

  • Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures



Your day to day

市场,商务或酒店管理专业的证书或相关文凭,至少在酒店业或相关服务专业3年的销售经验。

Degree or Diploma in Marketing, Business or Hospitality Management desired, and 2 – 4 years of relevant Sales experience in Hospitality or a related service industry.

  • 深入了解销售准则及销售技巧
  • 高效的沟通及谈判技巧
  • 酒店产品,价格及市场体系的扎实知识
  • 熟练的电脑操作(包括微软)
  • 开发与客户及其他股东良好关系的能力
  • 熟知销售工具的知识及经验
  • In-depth knowledge of sales principles and techniques

    Effective communication and negotiation skills

    Strong knowledge of hotel products, rates and marketing programmes

    Excellent PC skills (including MS Office)

    Ability to develop strong relationships with customers and other stakeholders

    Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous





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