Agente de servicios para huéspedes - Holiday Inn Singapore Orchard City Centre
Marca del hotel: Holiday Inn
Ubicación: Singapur, SG-01, Singapur
Job number: EMEAA20840
About UsAt Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
Your day to dayHoliday Inn Singapore Orchard City Centre is looking for a Guest Services Agent who is hands on, worldly in their outlook and performs with flair; someone who knows what it takes to create memorable experiences for our guests.
What we need from youJoin us as a Guest Services Agent in Holiday Inn Singapore Orchard City Centre. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can: - Provide prompt service and assist guests with room check in and out procedures - Introduce hotel's facilities to orientate guests - Handle and follow up with guests' feedback & enquiries - Assist in other Front Office administrative duties - Process all incoming calls from and to external and in-house guests - Take in all guests' requests, including: F&B booking, room service orders, laundry service and room - Forward guests' request to relevant departments through Opera system and monitor the status
What we offerIn return for your hard work, you can look forward to a highly competitive salary and benefits package – including: - Duty meals Birthday Leave on your birthday month - Monthly LOVE Hour - Medical, dental & optical benefits - Insurance Coverage - 25-50% F&B Discount at restaurants within IHG Singapore Hotels - Special Employee Rate at all IHG Hotels worldwide - Room to Grow opportunities What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4,800 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.