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Gerente de Relaciones con los Huéspedes

Marca del hotel: Holiday Inn
Ubicación: Estados Unidos, Tennessee, Nashville

Hotel: Holiday Inn - Nashville-Vanderbilt (Dwtn) (BNAVB)

Job number: R203058


About Us

Do you see yourself as a Guest Relations Manager? What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This role manages all aspects of the front office areas to ensure guest satisfaction. Iconic Holiday Inn Vanderbilt is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. In Nashville, TN you will find a variety of attractions and the Holiday Inn® Nashville-Vanderbilt puts you in the center of them all. Discover all that West End Nashville has to offer at this convenient, full-service hotel. Corporate travelers arriving at Nashville International Airport (BNA) are just 12 miles from our hotel. You will enjoy clean and comfortable lodging that will help you stay productive on the road. Free Internet, a 24-hour Business Center and flexible meeting spaces are sure to accommodate business needs for individuals and groups. We provide free shuttle service within three miles of the hotel, including the Music City Center, downtown Nashville, and Vanderbilt Children’s Hospital. This modern and cozy facility is just minutes away from major shopping, dining, and entertainment districts. Our location puts you near Vanderbilt University and is walking distance of Dudley Field, Centennial Park, and the famed Parthenon. Visit the art venues along the famous Music Row, check out a concert at Bridgestone Arena or watch the Tennessee Titans play at the Nissan Field. The InterContinental Hotel Group owns, operates and franchises more than 9,000 hotels, 120 million stays per year in nearly 100 countries. Our people lie at the heart of our business - and by bringing your expertise and passion to IHG; you will help us to achieve our goal of creating Great Hotels Guest Love. You will assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications and perform other duties as assigned. You may serve manager on duty as required.


Your day to day

Bachelor's degree in Hotel Management/Business Administration preferred, or 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.


What we need from you

Bachelor's degree in Hotel Management/Business Administration preferred, or 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays.


What we offer

What we offer: • Weekly Pay • Shoe and transportation allowance • Discounted meals • Discounted travel • Great working environment • Benefits begin after 45 days – including pet and insurance available • Wellness incentives from medical insurance • PTO and holiday pay after 90 days • Growth opportunities & internal promotions • Happy hearts and great starts • Uniforms provided • Working with great people

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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