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04/24/2023 IHG Careers Team

What it takes to flourish as a General Manager of a Luxury & Lifestyle hotel brand

The world of Luxury & Lifestyle requires leaders who specialise in turning guests' dreams into reality. Who can inspire the colleagues around them to realise their own ambitions. Visionaries, ready to redefine expectations, and set new standards for luxury travel. Here at IHG, we are searching for the next generation of GM to lead a new era of luxury and lifestyle. GMs like Ericka.

As General Manager of the Kimpton EPIC in Miami, Ericka Nelson is leading the way. You can listen to her here, as she shares her experiences working for one of IHG’s esteemed Luxury & Lifestyle brands.


Kimpton Hotels & Restaurants, part of IHG’s Luxury & Lifestyle collection, with a welcoming and inclusive culture that reflects the diversity of our hotel and restaurant guests.

As with all the brands in our Luxury and Lifestyle collection, we encourage everyone with a career at Kimpton to celebrate people from all walks of life for who they are. Offering them a truly personalised and exceptionally curated guest experience. In return, we exemplify a diverse, supportive culture for our colleagues: one which gives you everything you need to stretch yourself, unlock your potential and fulfil your professional aspirations.

With IHG, there’s no trade-off between a richly rewarding hospitality career and a fulfilling personal life. As a people-powered business, we believe a great role means finding the perfect work-life balance.

Ericka says: “When I joined Kimpton Hotels & Restaurants over 20 years ago, I felt like I came home. I found an organisation that believes in me, invests in me, and has done everything to help support me become a better leader, and a better person to my family and friends.”


“I feel so fortunate to work with an organisation that embodies genuine care of team members, guests and the community.”

We support the very best of the best to find a fulfilling career with IHG Hotels & Resorts. You’ll not only elevate your leadership skills: you’ll define new standards of excellence for the next generation of luxury and lifestyle travel.

If you’re an ambitious individualnspired by the world of luxury, passionate about teamwork and a focussed on creating a sense of community, there’s never been a better time to discover a General Manager role with IHG Hotels & Resorts.


To discover how you can join Ericka in leading the new era of luxury and lifestyle, click here.

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