Wedding Sales Manager - InterContinental Singapore
Hotel Brand: InterContinental Hotels
Location: Singapore, Central Singapore, Singapore
Hotel: InterContinental - Singapore (SINHB)
Job number: EMEAA30057
About UsAs the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Your day to dayThis position is accountable for soliciting, booking and servicing Wedding segment. To anticipate and exceed guests expectation and needs in planning and executing each event while ensuring the best return value for the hotel. Additionally this position is active in the execution of the departmental marketing and SMART plan through the participation in both the planning and hosting the sales activities outlined below. Responsibilities included: • Ensure all IHG Catering standards are adhered for all event activity • Solicit business through execution of actions outlined in the departmental marketing plan as well as solicitation practices. • Generate pipelines by Wedding InBox enquiries and through Wedding Showcases. • Create packages to help promote awareness in order to gain more market share • Prompt response (within 24 hours) to all forms of inquiries in an effort to capture additional market share • Negotiate prices, prepare accurate quotes and then confirm by written contracts. • Compulsory site inspection on venues for events including back & front of the venues. • Upon confirming of a booking, coordinate and follow up with Chef, Stewarding & Banquet and other department to ensure smooth delivery of hotel’s promised services. • Organize and disseminate information to all departments through e-mails, memos, banquet event orders in a professional and timely manner. • Responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. • Liaise with Chef for developing and revising menus and overall costing. • Collect Deposit/s after signed contract. Adhere to schedule listed in contract. • Active enrolment of members to IHG Business Rewards by promoting the benefits. • Organizing Wedding Show with Assistant Director of Catering Sales/Director of Sales • Active involvement and participate in Adhoc Catering Sales Initiative projects for Catering Sales Team. • Actively with the compilation of competitive intelligence information. • Initiate billing procedures, ensuring client credibility and that deposit and/or Pre-Authorization are being received with adequate information and within an acceptable time frame. • Submission of required reports by department in a timely manner. • Compliance to Hotel’s standards at all times. • Active participation in Departmental meetings, team building efforts and other like activities. • Mandatory attendance in appropriate Catering & Events training. • Maintain high quality of service standards required by the hotel and by the company. • All other reasonable requests that are made by Assistant Director of Catering Sales/Director of Sales
What we need from you• Diploma or Hospitality Management Degree • Minimum of 1 Year of experience in hotel catering & planning or related F&B industry. • Excellent Customer Skills, Interpersonal Skills, Results-Oriented & Highly Motivated • Independent and able to make good decision. • Proven ability to plan & execute events effectively with a strong attention to details. • Good understanding of all hotel departments particularly accounts, stewarding, banquet & kitchen. • Strong written and verbal communication skills. • Working knowledge of Microsoft Word, Excel, Meeting Matrix, opera PMS program and Delphi
What we offerIn return for your hard work, you can look forward to a highly competitive salary and benefits package – including: • 5-dayswork week • Duty Meal • Uniforms/Laundry Services • Midnight Transportation • Birthday Off • Learning and Development Opportunities • Flexi Benefit • Insurance Coverage • 50% F&B discount at Hotel’s selected Restaurant • Special Employee rate at all IHG Hotels worldwide What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going tocareers.ihg.com
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