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Venue General Manager | Estate & Shutters

Hotel Brand: Crowne Plaza
Location: Australia, New South Wales, Sydney

Hotel: Crowne Plaza - Coogee Beach-Sydney (SYDCB)

Job number: EMEAA21296


About Us

Escape the Ordinary is an innovative Restaurant and Bars partnership between culinary visionary Matthew Butcher, Salter Brothers & IHG. Our 2 venues, Estate and Shutters are based at Crowne Plaza Coogee Beach and are the hottest new venues in Sydney! We are on the hunt for a savvy, experienced Venue General Manager to head up the operations of our 2 Sydney venues Estate and Shutters. Estate- high volume, always pumping, carved into three micro-hotspots, Estate offers something for all. Beach dwellers can beeline for the open-air casual dining and entertainment area, Terrace. Sit back for beach views whilst dining at Kitchen, a formal space serving seafood du jour with classic favourites. Or, the fun and flirty Taqueria dishes up Mexican classics of tacos, nachos and ample guac – all to be washed down with a classic tequila margarita! Shutters- our award winning design leans on a vibrant Miami feel letting the sun and salty air in offering a light filled space to enjoy with the family. The perfect place to relax and look out onto Coogee Beach, our three separate offerings within Shutters – the Restaurant, the Bar and the Lounge makes this all-day venue a place where you can enjoy your next dining experience or event.


Your day to day

In partnership with the Head of Restaurants & Bars and the hotel General Manager, you will be leading from the front to strategically drive commercial performance and operational delivery for both venues. You’ll be setting standards and working with the leaders in each venue end to end, ensuring a smooth operation of all moving parts across the venues. You’ll create an environment where you and our team curate memorable service experiences for both our internal and external customers.


What we need from you

You will be an operational expert with refined business acumen, bringing a wealth of multi- venue and hotel leadership experience. People will know you for your great communication skills, passion for delivering results and track record of developing people and yourself. You’ll bring demonstrated experience managing complex relationships and a partnering with a variety of key onsite and remote stakeholders. Must hold NSW Responsible Service of Alcohol Competency Card, First Aid Certification and maintain current knowledge of liquor licencing and other relevant legislation


What we offer

Our team is professional yet cheeky; we know all things food and beverage & aren’t afraid to show it; we’re here for a good time & a long time & we’d love to hear from you! Through our partnership with IHG we’ll reward all your hard work with a great salary and benefits – including a uniform, on-site car parking, great accommodation and Restaurant discounts as well as superb training. Join us and you’ll become part of a global family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.



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